Der Wettergott hat einen Strich durch die Rechnung gemacht und uns einen enttäuschenden Aufenthalt beschert :) kein Regen aber dafür sturmartige Winde. Konten den Jacuzzi im Zimmer und den Pool gar nicht nutzen geschweige denn das Meer. Wir hatten das Beach Zimmer Nr. 2 mit direktem Blick aufs Meer und Pool. Das Hotel ist schon super und würde gerne zurück kommen.
Zeynep
Zeynep (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Hermoso el hotel!!! Excelente la atencion de todos, especialmente de luis el mesero.
Muy limpio, muy atentos todos.
Precios MUY BUENOS, LA MEJOR VISTA Y PLAYA PRECIOSA.
Luis A
Luis A (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
First Class Tulum Beach Hotel - Stay Here!!!
Fantastic property with high quality staff.
James
James (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月8日
Fanstastic
The staff was super friendly and service minded.Great holiday experience
Søren
Søren (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月7日
Great experience
Super hotel - best staff you can get!
Søren
Søren (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月12日
Really lovely hotel with wonderful staff. Truly relaxing and the restaurant is excellent. The staff at the front desk went above and beyond, always contactable and happy to organise anything and everything!
MISS DARIA V
MISS DARIA V (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月29日
Overall the property was great! staff was super friendly and always willing to help you out. hotel was very quite and relaxing.
Danny L
Danny L (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月27日
Excellent
Sania
Sania (7 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月25日
Lucy
Lucy (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月23日
Jessica
Jessica (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月15日
I must say this hotel was amazing in every aspect.
The food was extreme good and tasty, worth the pricing. The view from our room was absolutely beautiful, there is a lot of sargassum in the beach so you don’t get to enjoy it much, but the resort as its details was absolutely amazing !
The staff was extremely friendly and accommodating, the customer service was great.
We had massages by Deisy and Luis and they were so relaxing.
Sofia and Valentina at the front desk were amazing from the beginning and very helpful with information.
The hotel is only for adults, therefore it was nice to enjoy the peacefulness and quietness of it.
I highly recommend this hotel if you’re traveling from anywhere and you want to go relax at a beautiful hotel.
The only downside was the AC in the rooms doesn’t cool enough and there’s no TV in the hotel rooms or hotel areas. The bed and pillows were a little hard and not as comfortable as I thought they would be.
Maya
Maya (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月15日
We loved everything about it! Highly recommend
katherine
katherine (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月11日
Great stay! Drinks and food are a bit pricey for Mexico but I would stay again
Kori
Kori (3 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月11日
Muy mal hotel y trato del personal sobre todo de la “gerente” ordinaria y mal educada . Hotel sucio no cumplía las expectativas ni lo que muestran en las fotos.
maricarmen solange
maricarmen solange (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月9日
Amazing boutique hotel. Truly a great service, amazing room with private intimate pool.
The staff is probably the best of any hotel Ive been. I was there during a hurricane and I felt safer than home.
Bed is nice, room is quiet, love the double shower to bathe with your partner, truly a great hotel.
Remy
Remy (8 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月3日
Great place to stay, 💯recommended
Maria
Maria (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月1日
Manuel
Manuel (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月1日
Absolutely loved my stay as usual. Service is amazing, food is delicious and the team is the best in the business.
Manuel
Manuel (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月28日
The Ma'xanab was great. The staff was extremely helpful and responsive while we were on the property and also helped us to coordinate transportation and excursions off of the property. It felt private and safe in our villa. Everything you need is on the property, but we also ventured to some of the restaurants up and down the beach which were very good :)
Jodi
Jodi (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月27日
7 nights in June ‘24. Can’t imagine there’s a better place to stay in Tulum unless you prefer crowded crazy loud nightclub like atmosphere that dominates Tulum down the road a mile or so.
Great beach with few people in the area. Ample beds and chairs. Fantastic food and service….really really good. Pleasant music, not too loud or obtrusive. Enjoyed conversing with staff. Hermelindo full of joy every morning. Milo, very professional but a joker of sort. Roger, Luis, Bricio, Walter, all top notch.
Rooms are gorgeous and sexy. Plunge pool on deck 95 degrees F nominally set to heat in evenings but they will fire up earlier if you prefer mornings or afternoon.
Outdoor shower fantastic. Never used larger indoor shower.
Pool is very nice and rare in Tulum. Chairs in shade of palms.
Staff up front couldn’t be more helpful and accommodating. All the water you want, ice, cookies. 2x daily maid service including turn down. Cool little bracelet with hip that serves as room key.
Layout of facility sort of like tree house in jungle with wood walkways and stairs throughout cluster of stone buildings. All beautiful.
Huge sea turtles hit beach twice on our visit. It’s a magical place.
todd
todd (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月25日
Augusto
Augusto (4 晚行程)
Travelocity 真實旅客評價
8/10 很好
2024年6月23日
Eva
Eva (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月21日
I echo all the other reviews. It’s a 10.
Bev
Bev (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月10日
Great location, great service. All staff is very friendly and courteous. The area is a bit underdeveloped in terms of roads/sidewalks. But that's Tulum, and it's right in the heart. Luckily there is a great drugstore and wine store/convenience across the street that are also well staffed and welcoming.
Derek
Derek (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月7日
This might be my new favorite hotel.
My experience was awesome. They owe me nothing . The staff was amazing from start to finish, they above and beyond. Check-in was super fast and efficient, the property exceeded my expectations. And most importantly the food was absolutely delicious. I will be returning and I’m telling everyone about it . I fell in love .