The front desk staff was not very friendly to us, which was a common thread during our stay. They kept pointing out that we had “booked through a third-party”.Their internet photos showed the room with an extra chair, not just the desk chair, which had to sit right in front of the door because that’s where the desk was. How safe is that? When we inquired about this, they told us just to take a kitchen chair from the eating area. We ask about being moved to a room with an extra chair, they said they couldn’t because again “we booked through a third-party”. Furniture was quite beat up and the mattress was old.Our bathroom had just been painted but no repair done to the walls. See attached photos. Upon checkout, I asked for a receipt, but they wouldn’t give me one because,” we booked through a third-party.” There was not a single hello, welcome, thank you for staying with us. I must say however, that in favor of the Baymount , the cleaning staff was friendly and does an incredible job. There are plenty of electrical outlets and the AC unit is great. We visit Flagstaff frequently, but we will NOT be staying here again.