Excellent customer service and the room was nice and clean
Ronia
Ronia (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月18日
LINDA
LINDA (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月18日
Over all, a good place to stay. Our trip was for a concert at The BJCC. Very convenient to I-20, and just a short trip into downtown Birmingham. I would stay again.
Rebecca
Rebecca (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月26日
Charlotte
Charlotte (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月22日
Breakfast was a joke. The front desk attendant was coughing a lot, covering with her hand and touching everything including my I.D., credit card, and room keys. The beds were comfortable. One of the rooms, the remote didn't work.
candice
candice (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月17日
Smelled like a sewer
Our room smelled so bad. It smelled like a sewer.
Online picture was not accurate of our room. Our room was run down.
The pillows were small. Maybe 12x12. I have sofa cushions that are bigger.
Kevin
Kevin (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
Richard
Richard (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月6日
isabelle
isabelle (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月16日
Fine for a short stay.
It’s a dated but perfectly functional hotel. You get what you pay for. Staff was friendly and helpful. Buffet breakfast was 4/10 but again what do you expect for 75 bucks. Beds were comfortable. Very little noise. Area was safe and convenient. Ideal for a road trip stop over.
Martin
Martin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Clean, Convenient Stay for Avondale Concert ⭐⭐⭐
Friendly check-in. Room was very clean and smelled fresh. Typical breakfast with waffles and sausage and juices available. Very convenient to restaurants and other conveniences.
Mary Christine
Mary Christine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月24日
Dominiqueca
Dominiqueca (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月24日
I don’t think the bedding had been washed. Everything was in rough shape, the carpet was sticky. If we hadn’t just driven 16 hours with a 4 year old, we would have left.
Casey
Casey (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月15日
Malana Van
Malana Van (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月9日
Uncomfortable Stay
The area outside the front entrance was littered with cigarette butts. The carpet in the room and general building areas was in need of replacement. The room atmosphere was damp and musty. The sheets in my room (211) had a stain. I slept with my clothes on. Also, the plastic draw curtain for the window had a long vertical black stain. However, the bathroom was clean. But, the towels were in need of replacement.
I would recommend this facility to truckers or someone traveling on a tight budget.
I was happy to see the exit the next morning.
Sherman
Sherman (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月6日
Marleth
Marleth (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月6日
Dominiqueca
Dominiqueca (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月6日
Unbelievably Dirty - Roaches
Unbelievably dirty room. Major moisture/humidity issue (the bedding was wet due to the severity of the issue). I found two roaches crawling around in the bathroom. Splatters of a thick, sticky goo on the walls, lampshades, etc.
You may want to do something to prevent customers and/or employees from smoking weed on the property.
I’ll never stay here again.
Jason
Jason (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月4日
Short stay
Checkin was a little off putting with several people with issues but those all worked out. Staff was friendly.
Sandy
Sandy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月4日
The whole experience was great. The rooms, the lobby, the parking lot, everything was clean and in order. The staff members were also great.
Pilar
Pilar (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月27日
Michael
Michael (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月27日
Bryan
Bryan (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年7月27日
So so
Room was ok. Beds were comfortable. Pool was ok. Lobby and halls had an odor . Breakfast was good but coffee was terrible .
John
John (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年7月27日
The staff was very friendly and helpful.
Tonia
Tonia (2 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月25日
The room was muggy, and the air felt heavy. Everything in the room felt wet.
I went to the staff to discuss the issue with our room. They offered us nothing, not a room change, and not even to fix the problem they obviously had with the air conditioning unit in the room. They said they would have the hotel management contact us, but it never happened. We were there for a conference and had no time to wait for them (the hotel manager) at the front desk. It saddened me and made me furious with the inaction of this staff. I would not recommend this hotel to anyone.