Was disappointed that there was no hot tub and the swimming pool was cold. Room was nice.
Allan F Jung JUNG ENTERPRISE
Allan F Jung JUNG ENTERPRISE (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月6日
Cassidy
Cassidy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月3日
Time for a little remodel
The staff were very friendly, especially the breakfast crew. The rooms were clean but were showing their age. The couch was pretty worn but the beds were very comfy. It was a pleasant stay
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月31日
Teddy
Teddy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
Amy
Amy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
Kari
Kari (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月25日
Chad
Chad (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Amy
Amy (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月20日
Check in is at 4pm didn’t get my room until 6pm!!!
When booking this hotel I requested an early check-in. I didn’t hear anything back so day of check-in I call at 9:30 AM to request an early check-in. The lady said they could probably have my room ready by 2 PM I said ok and then I call back around 1:30PM to make sure my room was ready they said it still wasn’t ready. I show up at 2 PM maybe hoping that it would be ready. Front desk lady very rudely said it still isn’t ready. It probably won’t be ready until check in time which is at 4 PM. Already annoyed I say OK that’s fine. We’ll just come in at regular check-in time. So we did we came at 4PM which is the check in time and it STILL WAS NOT READY!! She said she could give me another room to wait until my room was ready cause we were looking at another hour before it was. Frustrated I said fine and didn’t get a call from the hotel about my room being ready until 6 PM which I then had to move all my stuff from that room to another room two hours AFTER my suite should’ve been ready. The front desk didn’t apologize for the inconvenience maybe try to make it better which I was not expecting anything from them, but just maybe something instead of acting like I was the problem. I got one of their bigger suites and just don’t understand how I’ve been calling all day trying to get this room and still wasn’t ready until two hours after check in time!
Daeleene
Daeleene (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月19日
We traveled on the coldest day in January...
We had to go to our brother-in-law's funeral. We arrived on a Friday afternoon; left for the evening returning late. Then we left Saturday morning returning late Saturday night. We left for home Sunday morning.It was super cold. We were very disappointed when we got to the hotel and were told there was no parking places left for us so we had to park on down the street. Super cold walk back and forth six times! Had we known we would park so far from the hotel we would've chosen a different hotel! Maybe I missed something, but there was no maid service on the second day. No clean towels. Overall the building was OK. The breakfasts were good. I was just disappointed about the parking situation and the lack of maid service.
Sara
Sara (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
Mitchell
Mitchell (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月18日
Randall
Randall (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月16日
Aaron
Aaron (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月14日
Brian
Brian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月14日
Casey
Casey (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月14日
Great overnight in Des Moines!
A friend and I attended a Sponge Bob rave at Wooly's in Des Moines. The room was large, spacious and clean. It had a table, three sinks and plenty of sitting room. It was more than we imagined. We enjoyed the happy hour and free breakfast the next morning.
Kristine
Kristine (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月12日
Jessica
Jessica (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月12日
Baron
Baron (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月12日
Great value!
We were in town to explore the area that we are moving too in a couple months. Our stay at Embassy Suites in Downtown DSM heightened our excitement for our move! We loved how spacious the room was, we loved having drink vouchers for the evening and a great breakfast featuring a made to order omelette bar. The shower and bathroom counter space were very spacious. We had friends visit our suite to chat after dinner and they were impressed with the amount of space and comfort of the room. We will be recommending this hotel to friends and family that come to visit us in our new home.
Natalie
Natalie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月9日
Dominique
Dominique (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月9日
Melinda
Melinda (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月7日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Excellent area very good hotel and awsome shuttle service