Check out time was 11am but there was a regular elevator maintenance checking for the only one elevator in the building between 10am to noon. There was only one unnoticeable notice in the lift lobby at ground floor and only in Japanese on it and no graphics. We were not the only visitors caught by it, we all need to carry the luggages and walk all the way down the stairs for check out. Are we unfortunate or something has to be done by the management?
In general, everything was great. However, there wasn't any water boiler left on the ground floor for two days during my three nights stay. Therefore, I could only get the hot water in the Lawson cross the street.
The check in spot is far away from the hotel itself. I need to walk to another area to check in for the room. Actually it is not a problem to walk but only with notice in advance, maybe on the app or by email from hotel. The receptionist is nice. The room is nice too. But it took me 20mins to walk in between 2 spots and my family was waiting for me to get the key which was only 6'C tonight.