Check in was chaotic due to the number of people checking in at the same time,
Room as poor, bedroom was dark, windows disgusting, mattress rock hard. Bed was 2 bases pushed together horizontally.
Bathroom looked like it had been refurbed & was OK with complimentary toiletries.
I appreciate this is an old building but regular maintenance would stop mould on windows. Carpet looked like it had been cut with nail clippers & not fitted properly.
Breakfast was fine, very busy due to size of hotel & number of guests but pretty well stocked & plenty of choice.
Not one memebr of staff looked happy & communication with them wasnt plentiful, just a grunt here & there when asked where juices were.
Not what i would expect for £200 a night!!