Recuerda cambiar al chef cocina más salado que mi abuelita , espero que el chef tenga el poder de comer su comida.
ziteng
ziteng (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月30日
Honeymoon 2024
We had a wonderful experience. Everyone was extremely nice from the bellhop, front desk and all of the restaurant staff. Within twenty four hours day new my name and address me in a friendly manner every time.
Phil
Phil (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月16日
Martin
Martin (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Bästa hotellet!
Vi har rest en hel del genom åren, men detta var utan tvekan vår bästa hotellupplevelse hittills. Fantastisk personal och från första stunden vi klev in på hotellet kände vi oss så omhändertagna och välkomna. Otroligt bra all inclusive och roliga aktiviteter som anordnas dagligen för både vuxna och bra. Vår son blev sjuk under resan och hotellet kunde anordna att såväl läkare kom till hotellet och att mediciner budades över från apoteket inom 20 minuter. Helt otrolig service! Vi längtar efter att komma tillbaka.
Nadine
Nadine (11 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月4日
aydin
aydin (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月4日
Rhiannon Leigh
Rhiannon Leigh (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年11月4日
The property was super clean and the staff were unbelievable! The look and feel of the resort was great as well. The problem with this place was two main things.
The first is the location. The road to get there was terrible. We had to drive through water and super washed out roads. This made for a hard travel in and out of the resort.
The second thing was that the resort was out of several items. One was red wine. We didn’t have a meal or drink where when we ordered something, we were told that they were out.
Like I said, the staff were super attentive and amazing, and the resort was very clean and the room were spacious. It was just those two main things that left us feeling like we didn’t get the full value for our experience
Kevin
Kevin (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月3日
Mauricio
Mauricio (4 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月3日
Ne vous faites pas prendre ces très loins d’un 5 étoiles. Il manque de nourriture, un soir il n’y avait même pas de vin . Ces de très vieux bâtiments pas vraiment entretenus. Le personnel est sympathique et semble au fait du problème mais n’y peuve rien .
Ce n’est pas mon habitude de chialer mais je veut simplement que vous ne vous fesiez pas prendre comme nous .
Minuscule plages inutilisable
Au final on a même changé d’hôtel après 3 jours sans remboursement. On ne pouvait rester là .
john
john (5 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月3日
Very attentive staff, very clean property, and excellent food options. The point system needs to be adjusted to include Energy Drinks - that would be my ONLY complaint
Stephen
Stephen (4 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年11月1日
Very isolated in a remote area by a road that is not easy traveled. Hard to leave this one resort for activities. The hotel staff up front are there to sell memberships/ timeshare not to truly help with activities. Food was not very good at all for a resort. Hard to get swim towels, coffee, wash clothes, etc…. The beach and Gulf water are full of sea weed and trash. One positive is the drinks and music were good. I cannot recommend or return!
Culson
Culson (6 晚行程)
CheapTickets 真實旅客評價
6/10 不錯
2024年10月28日
Staff great very friendly but no transportation to the airport and the hotel don’t acomódate when you had a excursion to reserve dinner always could not go in the restaurant and management was pushing always to make a sale on there stuff
Hector
Hector (6 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月25日
Mohamed
Mohamed (6 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月24日
A time was had!! Loved everything food, drinks, amazing!! And the staff was so welcoming and nice. Marco at the Beach House is the best!! It rained a lot but that did not stop the fun can’t wait to go back.
Chealsea Ann
Chealsea Ann (3 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月21日
I like the service
The clean room
I don’t like the Italian food
I didn't like the road that leads to the hotel, it's full of potholes and flooded, difficult to drive on.
Marinieves
Marinieves (4 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024年10月20日
Although the staff were terrific, the hotel messed up our reservation. We originally booked for an ocean view with a king bed and the first room was looking at the parking lot with two beds. They said that room was an upgrade. We’ve been to many resorts and that was no upgrade. After we said no this wasn’t what we booked for, they put us in a suite with a king bed. It was a nice room, however we still did not have an ocean view. The next day we asked them if they were going to give us what we booked for and after waiting all day, we finally received an ocean view room. They wasted a lot of our time. For our first vacation in a while, we spent a whole day waiting for what we originally booked. We will not be coming back.
Danielle
Danielle (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月20日
Service et high all inclusive
Établissement très bien situé avec plage privée tout confort emplacement exceptionnel.
Le service est irréprochable le personnel est professionnel , volontaire, souriant et attentionné
Les restaurants sont véritablement all inclusives.
Il y a des restaurants à thème les plats sont variés et recherchés.
Vous profiterez de musiciens de qualité régulièrement.
Les deux points d’amélioration :
La taille des piscines ( pas assez grande pour nager )
L’humidité dans l’établissement
STEPHANIE
STEPHANIE (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Irina
Irina (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月19日
Drew
Drew (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月19日
The best resort
Smirla Alexandra Rivas
Smirla Alexandra Rivas (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月18日
Its super peaceful but the road that takes you the hotel is terrible. In this area you won’t be able to see the clear and blue water.
Julissa
Julissa (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月17日
Tamese
Tamese (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月16日
Arianna
Arianna (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月15日
It was overall a good stay. Employees were friendly, the bubble party in the pool was a highlight, taking pictures with parrots was cool. Food was really good, enjoyed the large portion sizes.
Noah J
Noah J (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月14日
The reaort was quaint, small with wonderful grounds. They were impeccable at keeping the resort clean, maintained and beautiful!