I arrived at the hotel at 11 p.m. to check-in. At first, they couldn't find my reservation. Once found, the clerk waited until I had paid for the night to tell me that the elevator was out, and the only room they had available for my reservation was on the fifth floor. There was no discount for the inconvenience of having to trek to the fifth floor with my things. It was ridiculous.
Lydia V
Lydia V (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月22日
Our stay
The staff was caring and friendly. Went out of their way to make sure things got down.
Robert
Robert (7 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月22日
Great stay
Our stay was very nice and the room was great. Our stay was very quiet. The bed was very comfortable. It would have been better if the elevator worked but the staff was able to change our room from the 4th floor to the 2nd floor.
Johnetta
Johnetta (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月19日
tyesha
tyesha (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年2月18日
Bad Experience
You get what you paid. Service was poor, the elevator was broken the weekend that we stayed. I have to unload the car and bring luggage to the 4th floor. Breakfast was barely acceptable. Room was not clean and bathroom with mold and black marks.
I will not stay ever again. This hotel needs RENOVATIONS
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025年2月15日
Felipe
Felipe (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月11日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月8日
It was horrible. Customer service is none. Guy who was working at the front was ignorance always on the phone talking to to someone in his language. Pmace is dirty says no smoking smells like weed. Full of roaches everywhere including bad. After 2 hrs difficulties ended up going to different hotel. Did not spend the night
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月6日
No bueno
Didn’t have the room I reserved, and the front desk told me that i was in luck that i was gonna get an upgrade, instead he gives me a room with 2 beds, thats not an upgrade and he even has the nerve to say at the same price. Also elevator wasn’t working had to walk to the stairs go upstairs to get to my room.
Marvin H
Marvin H (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月30日
Fantastic hotel and a fantastic price
Fantastic
Toni
Toni (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月30日
Janelle
Janelle (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月28日
Love this Hotel :)
Stayed again for business. This is my go to crib now on.
Toni
Toni (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月25日
Cora
Cora (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月21日
Business trip
Elevator was not working. I had to carry 2 luggage’s 2 flights while using crutches. A lot of outside noise and low water pressure. Bath/shower bottles were empty. Breakfast was the same menu everyday. Powdered eggs and microwaved sausage. Front desk man was not friendly. Very disappointed.
Wanda
Wanda (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
LISA
LISA (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月13日
Lanell
Lanell (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月11日
Rena
Rena (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Diamond
Diamond (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月31日
Elevator Not Working, Mngr said for 3more weeks!
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月26日
Everything was great except the elevator was not working and my room was on the 4th floor.