Overall the stay was very pleasant, staff was friendly and helpful upon checking in parking lot well lit, 2 elevators but 1 was broken ,working one was very slow going up and down !! Our room was clean except for poop stains in toilet bowel and underneath toilet seat we called front desk they sent someone up to re clean bathroom .The breakfast was decent they served could’ve had a better variety of food you would think A hotel that big should have had 2 waffle makers but no ma’am! But what they had was a mini waffle maker and a line full of people waiting to use that one mini waffle maker smh! But the breakfast crew workers was friendly and did a good job with what they had. Hampton needs to do better with the following breakfast set up ,making sure that both elevators are working properly at all times and definitely do a better job with bathroom cleaning for the price they charge to stay there per night . Oh yeah we had to get our room keys re did twice the 4 days we stayed there because the door battery was dead maintenance did come up and repaired that as well . Location of hotel is in very good spot right down the street is The South Lake Mall , directly across the street from hotel is another small outlet mall with a Burlington and TJ Max.Hopefully Hampton Corporate will get their act together and address these small defects to become a 4-5 star hotel because it’s really a nice hotel if they really stepped up on those issues I stated .The location and Staff was Great .
TONYA
TONYA (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
Nice, clean, and quiet. Staff were very nice
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月15日
Deidra
Deidra (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Elizabeth
Elizabeth (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月9日
Gwendolyn
Gwendolyn (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月8日
Roach Infested
This hotel is roach infested. While in the bathroom there were 3 small baby roaches crawling on the floor. When I entered the main room area there was a large roach crawling on the ceiling (picture added). Needless to say I checked-in and checked-out. I’ll surely be requesting a refund for my non-stay.
LAkisha
LAkisha (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Jim
Jim (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Room was very clean. Bed was comfortable, and the room was spacious. Ms Tracy at the front desk was so amazing. She was the kindest most accommodating & patient hotel receptionist I have ever met.
Jamie
Jamie (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
Robert
Robert (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月26日
John
John (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
TAMECIKA
TAMECIKA (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月15日
Joseph
Joseph (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月10日
Pamela
Pamela (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月4日
Brian
Brian (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月27日
The mix-up with the rooms & the clothes door stuck
Linda
Linda (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月25日
Kelly D
Kelly D (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月25日
The property was well-maintained and they offered a very nice Buffet breakfast