I like this hotel but the bed and pillows are not comfortable. The glass at the bottom of the shower door needs to be cleaned.
Edward
Edward (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 5 日
Room was nice and clean. Several light bulbs out and you have to ask for your room to be cleaned.
Randy
Randy (6 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 16 日
Good Stay
Always clean and comfy here. This time the front desk lady wasn't too friendly....not exactly rude but no hello, how are you just check in and nothing more. OK...well everyone has a bad day maybe the last people to check in was rude to her.
Judy R
Judy R (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 14 日
Kim
Kim (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 11 日
Nice
Friendly staff
Clean, comfortable room
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 4 日
Loving Tru by Hilton
I just love staying there so much. The staff is amazing. The hotel is super clean. I feel very safe and it’s just right there. Everything’s around you definitely my go to place.
sherry
sherry (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 30 日
I love visiting Tru Hotels!
Once again, Tru came through as an excellent place to stay while traveling. The staff was extremely courteous and helpful. The hotel and room was clean. The snack and breakfast choices were awesome!
Amy
Amy (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 26 日
Working in Marshall TX
Very nice hotel and excellent staff.
Mark
Mark (4 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 25 日
Kristen
Kristen (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 22 日
Pets Priority Over People
We have stayed at Tru hotels throughout our cross country travels for years. In fact, we purposely stayed in certain towns because a Tru Hotel was there. We liked that they were reasonably priced and eco- conscious. Over the last year we've noticed a few changes that have made us very dissappinted in the brand and so, we decided to no longer stay at any Tru hotel. Their prices have seemed to significantly increase; breakfast quality has seemed to decrease; and it seems that pets are now priority over people. I have pet allergies and apparently there are no rooms reserved as "pet only". Animals can be in any room, dander and all, even with "deep cleaning" allergens may still be present. I don't understand why there can't be "pet only" rooms or entire floors just for pets. It is unfortunate that corporate has taken this policy to allow pets anywhere and that our once favorite place to stay is no longer on the "list".
Debra
Debra (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 20 日
Catherine
Catherine (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 16 日
No issues
What’s important, that I have no issues, I have no issues
Kevin
Kevin (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 14 日
Try By Hilton ♥️
Wow, what an amazing Hotel, the staff was amazing and the property was very clean , I will definitely stay again.
sherry
sherry (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 6 日
Candy
Candy (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 5 日
Charles
Charles (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 4 日
Ac does not work, the room was extremely hot
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 1 日
Briana
Briana (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 1 日
Rock hard mattress, thin walls, decent breakfast
Upon entry to room, had to call housekeeping as 3 of the 4 surfaces had sticky food/residue. Housekeeper was very pleasant.
Smallest mini fridge of any hotel I've stayed in that made it nearly pointless.
Room was adjacent to housekeeping which woke us up every morning with noise of rattling things around and alarms going off in that service room. The alarm was a subtle beeping noise that would repeat. Reminded me of a microwave but nicer tune. Not sure what it was as one morning it kept repeating every couple minutes and lasted over an hour and another morning it only went off a few times.
Another unknown knocking noise that occurred every morning that sounded like coming from our neighbors near our bathroom (similar to the sound of a door knocker or maybe somone flipping the metal security door stopper). There would be a tap every few seconds and would last a couple hours.
Such thin floors you always knew when someone was walking around.
Mattress was EXTRA FIRM. My husband likes a firm mattress and even his joints were aching. We are both mid thirties and woke up each morning hurting in our hips, shoulders, and back.
Breakfast was good compared to many continental breakfasts. Less options, but the pancake maker was more sanitary than the typical waffle makers and they had breakfast eggrolls which I hadnt seen at a hotel before.
Needless to say our weekend getaway to relax turned into sleepless nights and exhaustion. Won't book here again.
Jennifer
Jennifer (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 27 日
Great stay at a great price!
Clean & comfortable. Front desk super friendly. Enjoyed a great one night stay passing through.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 27 日
Shannon
Shannon (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 21 日
Claudia
Claudia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 19 日
Gerardo
Gerardo (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 16 日
Pleasant Stay
Check-in was seamless. Great customer service from the staff. The room was very clean and comfortable. Will recommend Tru by Hilton- Longview to anyone.