The toilet wouldn’t fully flush on day one of our three night stay. A call down to the front desk was met with a requirement that we come down from the third floor to retrieve a plunger and take care of it ourselves. The plunger was needed multiple times a day for the entire stay. The room was never serviced even after requesting that it be serviced at the front desk. When we complained to hotels.com customer service, the hotel dishonestly said none of this happened. We literally left the plunger in the bathroom for the next tenants. The room was clean and quiet, so I wouldn’t say it was all bad.
Ethan
Ethan (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Kiera
Kiera (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Sachiko
Sachiko (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月16日
Good stay
Great stay! For some reason room slightky smelt like mildew.
Gene
Gene (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Milton
Milton (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月2日
Place needs updates. Staff was great but if you are use to a 4 to 5 star room this won’t be it.
Erica
Erica (3 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月2日
Aaron
Aaron (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月28日
Trinnon
Trinnon (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月21日
Bruna
Bruna (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月13日
Michael
Michael (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Lorena
Lorena (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月28日
Debbie
Debbie (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月26日
Poorly Managed
I would not advise anyone to stay at this property. The front desk (like most hotels) took a credit card at check in to offset any potential room charges. They stated that they would place a provisional $125 charge to the card. Instead they placed a $625 charge on the card. When I called they denied anything more than the $125. After checkout they did not return any money but instead left the $625 charge on the card. When I called again they denied that the card had ever been run as they had no record of the card number - not even the original $125 that they previously stated they had charged. When I asked how we were to resolve this I was told to file a claim with my bank card holder. Very snippy young lady answering the call. Interesting that on the first called she claimed that she could not help me and that all management had left for the day (3:00 CT). The same girl answered my second call and miraculously now know how to check the system and could try to help.
Very poorly managed from this perspective. As a Lifetime Platinum Elite member I have stayed at countless Marriott properties world wide and this location is by far the worse and certainly not living up to the Marriott standards.
William
William (5 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月11日
Stay was ok! Very LIMITED parking.
Tamara
Tamara (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月8日
China
China (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月7日
Nice stay.
Everything was great, didn’t like that housekeeping is every other day, didn’t know that or didn’t read about it but everything else was great for the money spent.
Mauricio
Mauricio (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月6日
Mylika
Mylika (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月5日
Chaz
Chaz (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月4日
Jessica
Jessica (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月3日
Good location close to the medical center
Jerry
Jerry (2 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月23日
Just your standard stay , bed was good. Only issue we had was the shower handle was faulty so it would burn me out of nowhere once the weight of the handle went down to hot mode. So I had to hold the the handle when I showered . I don’t like to complain much so I just left it as it is since I was only there a couple of days .