The hotel's facility is absolutely excellent. I really enjoyed the passion of service in the staff body, especially the manager called Athena Chen. She gave us a wonderful experience because she solved a lot of our concerns and problems we faced there. Definitely would revisit again.
Lingling
Lingling (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 2 日
Yukiko
Yukiko (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 1 日
Exceptional hotel
This place is truly exceptional !!!! All the staffs are very very helpful and they are always there for any needs. Especially, Taeyang Jang & Muzuka?(at the Chinese restaurant) were just so great!! Also, the ladies at the reservation center arranged our restaurant bookings amazingly! Our group was very large (15 people) but every single person had great memories here. I travel all around the world but this hotel is in every way perfect.
Soo Jee
Soo Jee (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 13 日
Yun-No
Yun-No (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 9 日
ウェルカムサービスのイチゴが美味しくて大好評でした。
Takuya
Takuya (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 8 日
Good place for retreat
Clean and up-kept property. The room is spacious and beds are comfy. Up kept osen and pool ( maybe we are lucky as it is the end of skiing season).
Good varieties buffet choices. Receptionists and butlers are welcoming and helpful.
We loved the valet skiing services. The staff are so accommodating and helpful.
Overall we all enjoyed our stay very much. We will keep coming back.
Phuong
Phuong (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 21 日
Pretty amazing ski in and out resort
Karan
Karan (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 3 月 20 日
mel
mel (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 4 日
A
Amy
Amy (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 1 日
Lovely rooms. Great breakfasts. Very modern
Richard
Richard (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 22 日
Hyunjoo
Hyunjoo (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 14 日
暖房の聞き具合が、不足しており、少し寒かった。
加湿器のタンクが壊れていた。
Hidenori
Hidenori (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 11 日
Joy
Joy (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 5 日
Alphan
Alphan (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 31 日
Beautiful property and facilities with high-end finishes and design. Excellent food (breakfast) and good restaurants. Only downside is that there is no walkable "local" area to explore. The hotel is self-contained but isolated, and one needs to take the shuttle to Hirafu to be in town. That said, it was a wonderful place to ski in and out of, with fantastic service and amenities.