The hotel's facility is absolutely excellent. I really enjoyed the passion of service in the staff body, especially the manager called Athena Chen. She gave us a wonderful experience because she solved a lot of our concerns and problems we faced there. Definitely would revisit again.
Lingling
2 晚家庭旅程
10/10
Clean and up-kept property. The room is spacious and beds are comfy. Up kept osen and pool ( maybe we are lucky as it is the end of skiing season).
Good varieties buffet choices. Receptionists and butlers are welcoming and helpful.
We loved the valet skiing services. The staff are so accommodating and helpful.
Overall we all enjoyed our stay very much. We will keep coming back.
Phuong
2 晚家庭旅程
10/10
Hyunjoo
3 晚家庭旅程
10/10
暖房の聞き具合が、不足しており、少し寒かった。
加湿器のタンクが壊れていた。
Hidenori
3 晚家庭旅程
10/10
Joy
3 晚行程
10/10
Alphan
3 晚行程
10/10
Beautiful property and facilities with high-end finishes and design. Excellent food (breakfast) and good restaurants. Only downside is that there is no walkable "local" area to explore. The hotel is self-contained but isolated, and one needs to take the shuttle to Hirafu to be in town. That said, it was a wonderful place to ski in and out of, with fantastic service and amenities.
Eric
5 晚家庭旅程
10/10
Yoon Hee
2 晚行程
10/10
Aura
3 晚行程
10/10
Sungwon
2 晚行程
10/10
yoon
1 晚行程
10/10
jeongseok
4 晚行程
10/10
Toshiro
2 晚行程
10/10
“Although the view from the window was poor due to the construction next land, the hotel’s service, room, and facilities were all excellent.”