The top level of the parking structure was blocked so I had to go upstairs to walk onto the ramp that leads into the hotel. Once inside the hotel, I had to take the escalator down to get on the ground floor.
I asked if I could be put in the same tower my friends were in and they wanted to charge me more.
I went to the room and the key didn't work. I talked to the maid and she said the TV wasn't working and they shouldn't have given me that room. I had to go back to check-in. I asked if I could be moved to the same tower my friends were in again as compensation for the TV inconvenience and they wanted to charge me more.
When I finally got settled into the room, I discover the faucet for the bathroom sink wasn't working. When I checked out, no compensation for the sink either.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月10日
Macarena
Macarena (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月10日
Windows dirty
Trip was great
Hotel was clean except the windows looking out could nearly see out !
Stayed in 17010 so had a great view but couldn’t see much of anything.
Not sure how you could clean so many windows but something I wanted to let you know
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年1月9日
Adriana
Adriana (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月9日
Derrick
Derrick (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月9日
Javier
Javier (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月8日
Room was disgusting.
The room was disgusting. Mold in the shower, floor was dirty and the shower was disgusting.
I will not return to this establishment.
William
William (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月8日
KYEONGTAG
KYEONGTAG (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月8日
Room was very nice
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月8日
MACHOUX
MACHOUX (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月8日
Salvador
Salvador (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月7日
Joseph
Joseph (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
I enjoyed it no issues noted
Christiana
Christiana (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
THAO
THAO (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
Holly
Holly (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
Nice and Affordable
Fast check-in and check-out.
Comfortable room.
WOW show is awesome!
Cesar
Cesar (4 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月7日
Dirty room, no room service, and dirty tables
Stay for four nights, room cleaning service never came. Ran out of towels and toilet papers. Front desk then told us room service is “on demand only”. What kind of crap is that?! We then requested room service on the second day because the trash cans were completely full. The cleaning crew still didn’t come. Oh by the way, the tables were super dirty. There was a dap of dried up bbq sauce on it. I hope that was bbq sauce.