I had a wonderful experience at this hotel! The staff were incredibly friendly and proactive, assisting us efficiently during both check-in and check-out. They even released our room early as it was ready, which was much appreciated. At check-out, they thoughtfully asked if we needed to store our luggage—such a helpful touch!
The gym is a nice bonus for guests. Though it's a small room with limited facilities, it works well for a small group looking to get a quick workout.
The location is fantastic, being very close to both the tube and train station, making it super convenient for getting around.
One small downside was the pillow selection—the one provided was too soft for my preference, and while there was an extra in the wardrobe, it was too high. A firmer pillow option would be a great addition for better comfort.
If they maintain a competitive rate, I would definitely stay here again. Highly recommend!