I rented two rooms after my son’s birthday party so our guests from out of town would be comfortable. I checked in pretty late and after a long exhausting day, was greeted by a not so friendly or inviting front desk receptionist. As soon as I mentioned that I lived in the area her attitude turned sour. Anyways, I got into the first room the beds were poorly made, there were cheerios on the floor, and the bathroom was filthy. The second room had the sink stopper pulled out and the entire sink looked like it had mold. I didn’t even want to use the restroom. Like I said it was very late night and we were all exhausted so we went to sleep, I told the front desk about the complaints and she literally just only offered me my deposit back….. very disappointed.
Tania
Tania (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 10 日
Bathroom wasn’t real clean and bathroom door handle kept getting jammed. No cleaning in room or fresh towels and bath clothes were brought with 2 night stay. When I asked for clean towels at front desk, clerk said they didn’t have any. Ice machine didn’t work. Several things that just wasn’t great.
Japhia
Japhia (2 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 8 日
Could be just our room?
Room felt dirty. Bathroom was really old with peeling paint on the walls. Room had been repainted and there were paint splatters on fixtures, even ones that weren’t attached to a surface. Disappointed in this one. Mattresses were thin and uncomfortable. We have stayed with this chain before and been satisfied, but this one needs a refresh.
Marcella
Marcella (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 2 日
Needs a lot of updates
The staff was great. Very accommodating. The facilities left a lot to desire. There was paint missing on doors trim and walls. They replaced the fridge in the room recently and it is too big for the cabinet it was installed in. The drawers in of the dresser would not stay shut. Lastly, the plug abive the kitchenette sink was not installed properly and was not usable.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 27 日
Jennifer
Jennifer (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 9 日
Todd
Todd (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 9 日
Decent room
Great stay, room needs to be updated and it was a Friday night and the hallways smelled of marijuana but otherwise perfect for our one night stay.
Stephanie
Stephanie (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 27 日
EMILY
EMILY (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 18 日
Ok place to stay....better than most
It was fine..did not use pool. We used the refrigerator and the coffee maker. Nothing special about the breakfast.
SALLY
SALLY (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 18 日
Was quiet and comfortable. Staff was wonderful
Lindsey
Lindsey (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 18 日
Nasty room. Bed had crumbs in it at foot of bed. Hair on floors. Nasty walls. Funky roachy smell when entering buildings. Big bags of garbage out side many room doors.
Keya
Keya (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 9 日
Quiet
Seemed clean until we looked under the bed to pick up a dropped charger plug and there was garbage under the bed.
Bed too hard, pillows too soft, towels too thin.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 3 日
It was average. Staff was helpful but sometimes dismissive and rude, especially at night. Photos of pool were misleading. Breakfast was often luke-warm and dissatisfying. Overall, you get what you paid for. Nothing special.
Paige
Paige (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 28 日
Edrina
Edrina (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024 年 12 月 27 日
Meth room
Upon checking into our room, the first thing we do at any hotel is check for bed bugs. While we didn't find any bugs, we did however find a METH PIPE WITH A BAG OF METH!!! Right under the mattress! Meaninf the room could NOT have been properly cleaned after the last stay. They did offer to switch us room but the next room was very broken and the walls and furniture had stains everywhere. We didnt not ask for yet another room because this was the only hot tub room left. The front desk person did not seek shocked in the least at our discovery. Would NOT recommend this hotel to anyone.
Phoenix
Phoenix (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 9 日
Latetea
Latetea (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 8 日
George
George (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 7 日
Michelle
Michelle (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 4 日
The staff was the best part of the stay. The inside of the hotel needs updated. There was a cockroach in my bathroom which made me worried there were more. I woke up to another cockroach in the bathroom and left hours before checkout time. The breakfast buffet was “ok”. I admit I was not about to eat anything. I got coffee and left.