We love to travel and this is the first time we have had a very bad experience like this. The hotel is in terrible condition, extremely dirty and in a place that at first glance looks very unsafe. We can understand that an establishment is old but it has nothing to do with it being a mess, they gave us a room with a lot of trash, the bathroom looked used and uncleaned. The lamps didn't work either, but as I mentioned before, I can understand that it's old or that the lights don't work but very dirty NEVER. Obviously we couldn't stay there, we decided to hand in the key and ask for a refund but they didn't want to give us any of our money back. I showed them the photos at the reception, they said they would check the room, they went but said they wouldn't give us anything back. Really don't stay at this hotel, it's more like HOTELES.COM and they shouldn't publish it.