Girls trip! We were able to walk everywhere we wanted to go. Entire staff was helpful and friendly. Loved all the furry guests.
Anne B
Anne B (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月17日
Michael S
Michael S (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
Excellent stay!
Location was perfect to walk to the Harrah's concert venue, eat and drink endless options. Bed super comfy. Staff were excellent and brought me some toothpaste at midnight when I forgot mine.
Jill
Jill (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月15日
This hotel was ideal for our stay in downtown! Perfect location and lovely hotel.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年2月11日
Wonderful Hotel!
Lovely hotel with super friendly and helpful staff- all around! Great location! We will be back!
caroline
caroline (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月10日
Jonathan
Jonathan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月7日
Joseph
Joseph (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月5日
Had to cancel our trip due to wildfires. It was to late to cancel the reservation.
FRED
FRED (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月4日
Faris
Faris (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月4日
Samlaut
Samlaut (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
Kelly
Kelly (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月2日
Abby
Abby (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月30日
Keyvan
Keyvan (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月29日
Always a nice stay
We found the Arras property last year and did another trip this Jan. The staff is always so incredibly nice and ready to assist. Hotel is well positioned to walk to lots of restaurant choices downtown.
We did have some room issues this trip. The TV screen was dying and not really usable for a good portion of the stay. It took a couple calls to get it switched out so we didn't have a TV for half our stay. I was also disappointed to find the soaking tub's drain plug was broken and would not hold water in the tub. Nice rooms, but seeing a little wear.
A few challenges, but we would still recommend the Arras. The staff (and especially Valet team) make the stay so enjoyable.
Victor
Victor (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月28日
Modern, trendy and convenient hotel
In for a NYE wedding - stayed in a suite - was a great experience all around!
Ann
Ann (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月28日
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
Wonderful hotel. Awesome staff, friendly servers and bar staff.
Greg
Greg (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月15日
Jonathan
Jonathan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月12日
Carly
Carly (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月6日
Everything was fantastic although the heat didn’t work too well. Maintenance guy in the room on multiple occasion was quite chilly at night.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Every employee was friendly and accommodating.
Ronald
Ronald (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月5日
Surprised by the service
Lovely property but a bit underwhelmed at the service.
The staff was dismissive at times. I rented a room for a business meeting and stayed at the hotel. The hotel meeting staff was a bit rude. Typically when I do a room rental and a room it's acknowledged or there is a perk. I was asked to rate the service during my stay, which I did, they asked for feedback and then never responded.
There is also not a full length mirror in the room.
Lisa
Lisa (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
A gem in the heart of Asheville
Great location and excellent amenities make Kimpton the best hotel we have experienced on our many trips to Asheville. Friendly and helpful staff and a great ambiance are only the beginning. Looking forward to a stay very soon.