我可否免費取消超新星酒店的預訂，並獲發全額退款？

可以。超新星酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

超新星酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

超新星酒店是否設有店內泊車位？

很抱歉，此住宿不設泊車位，惟附近街道有泊車位提供。

超新星酒店的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：05:30。提早入住收取 EUR15.00 附加費 (因應供應情況而定)。退房時間為 12:00。延遲退房收取 EUR25 附加費 (因應供應情況而定)。住宿可提供零接觸退房服務。

超新星酒店是否附設娛樂場？

否，此酒店不設娛樂場，但鹿特丹荷蘭賭場 (15 分鐘步程外) 就在附近。

超新星酒店店內與附近有什麼好玩？

於溫暖的月份，歡迎暢玩踩單車等活動。超新星酒店亦備有花園。

超新星酒店內或附近是否設有餐廳？

是的，店內設有餐廳，名為Supper。

超新星酒店附近區域有何特色？

超新星酒店位於市中心，短短 11 分鐘步程可到布尼根美術館，11 分鐘步程即達伊拉斯謨 MC。

鹿特丹超新星酒店優惠

Q: 超新星酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

Q: 超新星酒店內或附近是否設有餐廳？

是的，店內設有餐廳，名為Supper。

10/10 完美

2023 年 2 月 14 日

CHIAWEI (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2023 年 1 月 7 日

Supernova is around 20 mins walking distance from Rotterdam Train Station. The room is comfortable, and the staffs are quite friendly.

Expedia 真實旅客評價

10/10 完美

2025 年 10 月 6 日

Buen hotel A+

Ivonne (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 20 日

Excellent hotel!

Lovely hotel! The rooms were wonderful and comfortable, staff were really welcoming and helpful. We had a great weekend here and would definitely stay again! It was also a great location, where it was easy to walk and cycle around town, close to bars and restaurants as well as the main station. Thank you so much!

Grace (2 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 9 月 5 日

Connor (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 5 日

Super Supernova

Supernova is in a great location: quiet but with lots of options to eat out nearby, and walking distance to the central area. To a person, staff members were lovely: friendly and accommodating. The hotel’s design made the stay feel like a special treat. And Rotterdam itself was a special place, having a calm, relaxed feel but a great city vibe - lots to do and lots to see.

Steve (5 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 28 日

Best night sleep ever!!

Gail (1 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 17 日

Kim (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 2 日

yves (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 5 日

Marcus' (1 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 6 月 27 日

Be aware before booking

Beautiful design hotel, but function of the room is not good. Our room had steep stairs from bed to bathroom, and not full high for persons over 170 cm in the area around the bed. We were “offered” to pay for an upgrade to a different room, but same challenge, ceiling too low, you will be crawling into your bed. Before booking, pay attention to the pictures of the rooms and assess yourself cause this is not described on hotels.com

Lotte Frisdahl (3 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 6 月 26 日

Abbiamo trascorso 4 giorni in questa struttura. La camera era pulita e molto ampia per 3 persone, arredata con gusto e dotata di tutto il necessario per un soggiorno confortevole. Il letto era davvero comodo. Una piacevolissima sorpresa è stato il giradischi, un dettaglio originale che ha reso l’atmosfera ancora più accogliente. Anche il bagno era spazioso e moderno, con una doccia comoda e funzionale. Lo consiglio!

Giada (3 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 6 月 26 日

The sophisticated bunk bed design is really unique, our kids loved it. Beds were also big and extremely comfy. The bathroom is stylish but not really practical as the floor tiles get pretty slippery when wet. Room was spacious and everyone had space to hang out. Patio was beautiful but not well maintained. Deck chairs were dirty and covered with grime. It is okay for us as we did not hang out there due to the hot summer weather. Staff were friendly, sincere and warm. It was a nice touch to be welcomed by record music playing in the room, as well as a handwritten note.

Yvonne (2 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 6 月 8 日

Mark (2 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 6 月 1 日

Very friendly staff. Clean and conveniently located.

Tatiana (1 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 5 月 27 日

Lovely hotel, good location. The Supernova team were lovely

Emma (4 晚浪漫旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 4 月 28 日

Nice Stay at a fair price. We have a room upgrade which was nice.

Juan Carlos (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 3 月 21 日

レコードプレーヤーのある部屋

気楽に過ごせる楽しいホテルでした。夜に到着して部屋に入ってカードキーをスロットに挿して電気が付いたらパチパチとノイズ入りの音楽が聴こえて来ました。奥に行くとレコードプレーヤー。懐かしい。トイレ、シャワーも可愛い感じです。朝起きてカーテンを開けたら小さなバルコニー。

Masahiro (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 3 月 8 日

Joe (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 2 月 23 日

Great location and wonderful staff!

Peter (2 晚友伴旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 1 月 21 日

Nice hotel but not good experience

Nice and comfortable and room. Everything was clean, however, there was an intense smell of sewer in the bathroom. The smell was even more intense in the reception area when I was doing the check-in. They have a problem in their pipes that must be solved. This made the stay not very pleasant. Furthermore, I didn't like all the rules they have and the demand of a deposit fee. Still waiting for they to refund the deposit. This didn't make me feel welcome there.

1 晚行程

Hotels.com 真實旅客評價

10/10 完美

2024 年 12 月 27 日

Superb Nova!

Super Nova is indeed super! Staff were superb! Thank you. It's a great place to stay...and will come again. Thanks guys.

Gabriel (1 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2024 年 12 月 4 日

Great location

Wonderful staff, good location and ambiance. Rooms were problematic with sound proofing against external noise within the hotel.

caroline (4 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 11 月 24 日

Super nice hotel. The inhouse restaurant is amazing. I‘d love to come back.

Jochen (2 晚友伴旅程)

Expedia 真實旅客評價

8/10 很好

2024 年 11 月 12 日

Ludovic (2 晚行程)

Hotels.com 真實旅客評價

超新星酒店

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我可否免費取消超新星酒店的預訂，並獲發全額退款？

超新星酒店是否允許寵物入住？

超新星酒店是否設有店內泊車位？