Room 302 can’t online no wifi signal in room. I need to walk out the hallway to online. I used my own 4G sim card to online. If room 301,303,304 are better. I spoke with their front desk manager Mr. Jason. He said that he will restart the wifi router, but still no signal in room 302. By the way, more than 20 ants in bathroom washing place and the long wood table.
I am so disappointed about the hotel cairns. I have 2 bookings for 4 nights. The first 2 nights i stay in room 206, it is so noise by their restaurant Treasure court. I heard the dishes sound and their staff talking between 7-10pm. I can’t sleep well. Couple customers went to treasure court complain with them. Including china & western customers. I requested room change and the front desk staff said he will change for me on next day and ask me pack up my baggages. The next day after my cruise trip. I went to front desk counter and get my room, but Mr. Jason front desk manager told me that his colleague didn’t leave him a note. So that, he can’t switch room for me due fully booked.
My second booking room 302 can’t online no wifi in room. I need to walk out the hallway to online. I used my own 4G sim card to online.
I spoke with their front desk manager Mr. Jason. But i still can’t online right now. I am so disappointed.
Because the room are too old and too small
The gym very small and very weak air con
真實旅客
2 晚行程
Expedia 真實旅客評價
6/10 不錯
2017 年 3 月 18 日
只是合格吧
只是合格吧
CHI YUEN
Hotels.com 真實旅客評價
6/10 不錯
2016 年 10 月 25 日
close to city center
breakfast is not really good, the room design is easy to affected if the parking space is loudly
真實旅客
Expedia 真實旅客評價
10/10 完美
2025 年 11 月 16 日
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 11 月 16 日
1. No phone. No way to talk to front desk from room.
2. Poor lighting. One small light for the entire room.
3. No dresser. Used suitcase in lieu of drawers.
4. Shutters closed, then opened slightly, so no privacy.
5. Bed was hard/uncomfortable. Felt like a box spring.
6. Commercial tile floor in bedroom.
7. Toilet water will hit your rear if you flush while sitting.
8. Hotel floors are split level - bags must be carried.
9. Thins walls. Can easily hear neighbors.
10. Bath handle did not work. Only shower.
11. Bathtub unusually high making it hard to get in and out.
12. Two night stand lights were too dim for reading.
13. No light/lamp on desk.
14. The TV was almost as small as my laptop screen.
15. TV channels very limited.
16. Nicely located to the Esplanade.
17. Hotel front desk staff very helpful and kind.