我可否免費取消聖路易斯/Fenton Heritage Inn & Suites, Trademark by Wyndham 飯店的預訂,並獲發全額退款?
可以。聖路易斯/Fenton Heritage Inn & Suites, Trademark by Wyndham 飯店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房,你可因應住宿的取消預訂政策,最遲於登記入住前幾日取消預訂即可。有關具體條款及細則,請務必參閱此住宿的取消預訂政策。
聖路易斯/Fenton Heritage Inn & Suites, Trademark by Wyndham 飯店是否設有泳池?
是的,此住宿設有室內泳池及室外泳池。
聖路易斯/Fenton Heritage Inn & Suites, Trademark by Wyndham 飯店是否允許寵物入住?
Outside sign made us doubt our choice, but inside was nicely done with comfy beds
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Sawyer
Sawyer (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月25日
Hope
Hope (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月23日
Disappointing
We got to the room and one of the beds was unmade. We were so tired we stayed anyway but when we woke up we found A towel that had been folded and put on the rack had brown smears on it.
Spills on the hall floor. I was really disappointed.
Anne
Anne (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月19日
3 night business trip
Poorest stay in years. No coffee in room. Hot water in sink has to run 45 seconds to get hot. No soap. Liquid dispensers empty. Front desk said coffee back ordered and changing dispenser soap to another kind. At 4:30a in the morning the 24 hr lobby coffee was cold. At check in staff stepped away from me to look at a picture on a phone. Was poor form. I stay 50 nights a year and the little things matter. Breakfast was hit and fine and I tipped the attendants each day. Not their fault the rest of the stat was subpar.
Tom
Tom (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月18日
Tracie
Tracie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月18日
Patricia
Patricia (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Convenient hotel
Clean hotel, good breakfast, not fancy, but utilitarian.
James
James (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Joe
Joe (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月10日
Adam
Adam (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Will be back
Super easy check in and very clean rooms
elizabeth
elizabeth (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月8日
We get a room open the door and it's Filthy and not clean. Dog food sitting out and disgusting. Go back up front, new room and it smells like a barn. Had to go buy air fresheners.
Asked for room serviced and that was a chore. Manager was supposed to knock some money off and lied. Wish we woulda leftnwhen we got the right room
Geoff
Geoff (4 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月7日
Stains in bed
The first room we were assigned did not have any toilet paper and there was a stain on the bottom bedsheet of one bed that looks like blood. We were then given a new room which did not have any body wash in the shower. It also had stains on tub pillowcases, which appeared to be splattered blood. We also found another stain on one of the bottom bedsheet.
Heather
Heather (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月3日
Think twice before staying here again
It wasn’t the best but it wasn’t the worst I have stayed at. The bathroom floor had hair on it where it hadn’t been swept, the bed sheets looked like someone had already slept in it, there was 3 of us and we only had 1 wash cloth and 2 towels and the tv would not work front desk said it was the cable companies problem and had no idea when it would be fixed. When we left still no tv
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
This is a great hotel. Good gym and breakfast.
Anthony
Anthony (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月3日
OK if you don't mind cold showers
Disappointed in the maintenance service. The hot water in the shower didn't work. We reported that on Saturday, but apparently there's no maintenance on Sunday. So, cold showers until Monday.
Keith
Keith (5 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月2日
Horrible!
Hotel was horrible- do not believe any of the good reviews.
This property is infested with bugs! Not sure if they are roaches or bed bugs but regardless they were everywhere. We have pictures as well.
We came here after a 14 hour drive (checked in around 7) we went to grab dinner and came back only to have to leave at 9pm because the bugs where so bad… they got into all our clothing and inside my babies pack’n’play, we ended up throwing it away because it was that infested.
We had to leave- pack up my exhausted baby and older daughter, find a new hotel and then I didn’t have a proper bed for my baby.
We called the front desk and the lady was rude and didn’t care.
I will be filing a complaint with the city as well as the BBB.
I will also be speaking to an attorney as we still have not received a refund and this hotel should be covering my extra expenses and replacing my pack’n’play plus reimbursements for the 4 loads of laundry I had to do! Nevermind the fact I’m absolutely mortified about staying in any other place now.
DO NOT STAY HERE!
Steven
Steven (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月2日
Came in late (after 7) to an overwhelmed but friendly front desk. The sheets on our beds did not appear to have been changed, so we went down and got new ones. Then headed down to a freezing pool and lukewarm hot tub (with no towels) and a shower that barely drained. My guess is that they are doing the best they can with an aging property, but it was kind of a downer.
Elizabeth
Elizabeth (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Angela
Angela (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月24日
Good
Everything was good but the bathtub wasn’t properly draining. No big deal but overall it was good
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Great Place To Stay for Working Getaways
Great little hotel. Several restaurants within walking distance as well as convient stores. People were super nice. Room was pretty typical but it was in good shape. Can't complain. The exterior of the hotel is not much to write home about but it has what you need. Oh and the breakfast was great.