The room door would not open, even with front desk master key. We stayed for two nights and had to have the front desk open the door every time. They kept saying they would fix it, but didn't. The bathroom light made a terribly loud buzzing/screaming sound every time the switch was on. We requested to change rooms multiple times due to these issues and kept getting a runaround answer. We realized we left an important item and called the front desk for help and asked to pay to have them ship the item to us as we live 5.5 hours away. The front desk attendant rudely stated that they dont do that.
Do not stay there for any reason.
Michael
Michael (2 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 11 月 25 日
Deara
Deara (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 11 月 11 日
Howard
Howard (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 11 月 11 日
Hateful worker.
Hotel was kind of outdated, and the night worker was rude. I mean I don’t mind paying a deposit but $100 I mean I’ve never been charged that at a nicer hotel before. This place wasn’t even worth the $99 I paid for the room. Worker tried telling me it was mandatory at every hotel, but I stay in hotels a lot almost every weekend and $25 is the most that’s ever been charged. Then was told that I couldn’t have 5 people sleeping in my room and that my son being so young didn’t count, and that even with him it could only be 2 adults and 2 kids, (which is Carly what we had was 2 adults and 2 kids) she then turned around and said that they are strict there and that if it were anyone else they would have to charge me $20 or so extra for an extra person. I do understand that but I’ve never been charged extra for an extra person and she just kept contradicting herself. To be honest my family and I will never be back there to stay again. Considering we spend almost every weekend in hotels for travel ball I will stay away from this hotel chain all together. I will say the guy upon check out was much nicer and didn’t give us any problems.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 10 日
Absolutely would stay again!! And will
Robert
Robert (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 11 月 5 日
I know it is a cheaper hotel but it’s the first one of this chain where I was worried about bed bugs.
Josh
Josh (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 10 月 28 日
mike
mike (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 10 月 25 日
Amanda
Amanda (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 10 月 12 日
Great for the price
Jeffrey
Jeffrey (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024 年 10 月 10 日
There was no available beverages or snacks, and the ice machine was nonexistent. There was no secondary lock on my door.
Calvin
Calvin (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 9 月 29 日
We were on a 30 day trip and chose places with a breakfast and when we got there a sign was posted that there was no breakfast. When I asked I was told it had been for awhile. Then remove it from the site.
Jeannette
Jeannette (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 9 月 26 日
Maria
Maria (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 9 月 21 日
Jeffrey
Jeffrey (5 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 9 月 17 日
This place is so rude and disrespectful
The front desk people were so rude to us. The house keepers are very rude. They would knock on our door everyday we were there demanding to clean the room with such disrespect. I’m literally disgusted with this hotel. When I came and got my 100 despot back the guy literally took his time and told me how bad I left the room which was not true at all. I keeped it clean as a whistle the only reason why they thot that because they didn’t like dogs at all and mine were service animals