When checking in the lady who was assisting us she was giving plenty of sass to my mother who wasn’t understanding and just needed better clarifications. Upon going to our room it smelled horrible and there was trash everywhere, no shampoo or soap so we had to go get our own at the local Walmart. When we left the hotel to go see the family we were visiting early that morning we came back late and our room was not cleaned, no beds were made, no new towels, the trash wasn’t even taken out. We stayed three night and every time we came back our room was still untouched, we’d have to go ask for new towels every time. Not to mention every 24 hours we’d have to go back to the front desk and grab a new key for our room, what an incredible inconvenience. Will not stay at the hotel again. Overall a terrible experience. It would be nice to get a full or even partial refund for the difficulty with this property.