The hotel is very new and with modern design. The hotel staff from front desk to restaurant is extremely nice. Location is good as well. We have a very pleasant stay. Thank you again for all the hotel staff for the wonderful service.
I stayed in hotel at room 1510 till 30/11 & I checked out on the 30/11 early morning with cash payment Euro 30 for the city tax , given to the male staff already . I just found the hotel still charge me the city tax 30 Euro in my credit card ! Shall the hotel refund to me ?!
SH
SH (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2019年11月4日
lai chun
lai chun (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2019年11月3日
Comfy bed and various charger cables provided. Otherwise, my phone is out of battery as my backpack has been stolen, all my stuff inside the bag
Very nice hotel.
Good location. 7 mins to train station.
Helpful staff with good breakfast.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Milan feliz!
Un hotel recien remodelado, muy lindo! Las camas deliciosas y la atencion del personal muy bueno tambien! No habiamos reservado la primera noche y gracias a Dios nos apoyaron para darnos un cuarto para no tener que cambiarnos. 100puntos
Margarita
Margarita (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月12日
Don’t stay here!
The customer service at the front desk is so atrocious that I actually refuse to sleep at this hotel and checked into a different hotel about 1 mile away. I travel nonstop for work and I have never dealt with a Front Desk person so rude in my entire life. Aside from the terrible customer service of the female Front Desk Associate at check in, the lobby reeks of cigarettes. The room was very dark kind of small. I don’t know if the bed was comfortable because I didn’t sleep there.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月8日
Nice hotel, unfriendly staff
I hosted an event there and whilst the hotel itself was great, the service was below average and unfriendly. Arrived late on a Sunday and the room service food was dreadful. When I asked for changes to the meeting room the staff member was very angry (despite the fact it was all agreed in the contract). Overall a nice hotel but the staff need a fair bit of customer service training.