All the employees were polite friendly. Latoya at the service desk was amazing, jody ann with the privilege team is awesome, mola eggy was very personal and polite. Sheronda watson one of the grounds managers was very quick to response, very professional.
caroleta
caroleta (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月9日
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2025年2月3日
Excellent!!!
I just stay for one night and one night wasnt enough to see all of it but what i saw, i love it. Clean, confort everywhere. The food was delicious and plenty of options
eliezer
eliezer (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月30日
I would definitely stay again wasn’t too bad of an experience my stay was a bit short so I would stay again with friends and family..
samantha
samantha (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月23日
My experience
The experience was amazing. I was well relaxed and welcomed when I arrived, I would definitely book another stay.
Dwayne
Dwayne (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月23日
Davon
Davon (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月21日
Alisha
Alisha (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
wentworth
wentworth (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月5日
Kachtia
Kachtia (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Christopher
Christopher (7 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025年1月5日
Poor Service
I was greeted by a premium staff who offered us premium breakfast and to my surprise they were trying to sell us membership. They wasted almost a day out of my two days stay and from that moment I regret booking this hotel. It was pretty expensive for two days and I did not get to take my kids to the water park to enjoy themselves. Check-in was very lengthy. Very poor service at both restaurants that I tried. This was a wasted time and money. Would not go back.
Andrea
Andrea (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
From the arrival on the property staff were all very helpful. Front desk were also patient with our request and helped us make some adjustments. Maid service great. Pools were great. Lots of families. Beach was about rocky, but no complaints. Appreciated that I did have access to local artisans, but no allowed to harrass on prooerty. Food was great. Overall a awesome time has by all
Mary
Mary (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
The upscale restaurants could be better.. The buffet and and other restaurants were alot better than the one you need actually restorations for. The staff was truly amazing and very welcoming. The room was clean property itself was very well kept and clean. My stay was phenomenal. I just personally didnt like the Italian food. Would def recommend this property to anyone
Sandra
Sandra (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月8日
Adrianne
Adrianne (4 晚行程)
CheapTickets 真實旅客評價
8/10 很好
2024年12月7日
Tangeneare
Tangeneare (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年12月7日
The property offer something for everyone no matter the age. The staff was very friendly and professional.
Sheryl
Sheryl (4 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年12月6日
Guest services needs training. Calls go unanswered for too long. Wait for the delivery of items too long
In the buffet you have to wait for people to turn in the fire. This is 2024. Stayed here when it first opened in COVID and felt they needed time to get this together. Obviously they need more time. Didnt even bother to complaim because front desk already saw it was no point because they heard it all before.