Rooms are very old, especially the washroom
The worst is the male staff in the breakfast
Very Rude ! We ordered food he showed us with black face & skipped our order
We are 6 , We have booked 4 rooms
Waste our money , Never Again!
All of us unhappy with this hotel
Sin Moi
Sin Moi (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年4月7日
Never Again! Rude staff in breakfast
I regret I have booked this hotel
The male staff in charge of breakfast is very impolite. Never experienced such bad service
The room is very old too, not worth US85
I have booked 4 rooms,wasted my money
All of my family member not happy
Sin Moi
Sin Moi (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年4月3日
OI MAN
OI MAN (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2019年12月17日
Perfect location, very friendly and helpful staff. Will definitely come back
Room is spacious. Good location! The staff are friendly and actively show you the map to introduce the tourist spots.
真實旅客
2 晚商務旅程
Expedia 真實旅客評價
10/10 完美
2019年8月12日
Very nice and helpful staff. Willing to provide travel information and advice.
Jack
Jack (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2019年8月5日
All staffs are very nice and helpful. I will come back again!
ChakMan
ChakMan (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2019年7月19日
地點好靜巷,飯店乾淨
真實旅客
1 晚行程
Expedia 真實旅客評價
8/10 很好
2025年2月17日
Hyggeligt hotel
Hyggeligt lille hotel, centralt beliggenhed hjælpsomt og flink personale.
Tom
Tom (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月4日
Jochen
Jochen (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月2日
Wissam
Wissam (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月29日
Le personnel super agréable
En plein centre ville très pratique
La chambre est très grande
Christophe
Christophe (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
Of the multiple hotels that I’ve stayed in my several week visit to VN, I found Matilda boutique hotel to be one of the nicer hotels. Morning breakfast was really excellent and the service very very good. They went the extra mile to take care of my needs. I would definitely stay there again. It was a great value for the amount I paid.
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月20日
peace un hoà kiem
excellent location and for once quiet in hanoï. excellent service
jacques
jacques (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月11日
Hunter
Hunter (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
This hotel is affordable and yet luxurious
Gregory
Gregory (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月23日
Centralt och helt ok.
Helt ok, billigt och smidigt. Centralt läge och helt ok frukost med spännande vietnamesiska rätter. Luktade tyvärr väldigt illa i trapphuset och sådär städat med svarta hårstrån på golv och i duschen, samt lyhört från trapphuset. Trevlig personal iaf! Långsamma på att svara på mail/i appen.
Julia
Julia (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月12日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月7日
Na hora do checkin fui enviado para outro hotel
Primeira noite em Hanoi fiquei nesse hotel e fiz a avaliacao que é um bom hotel mas com a ressalva de nao ficar no andar 5, pois é a area de massagens e foi a madrugada toda gente entrando e saindo fazendo barulho alto nos corredores. No retorno a Hanoi, ultima noite de viagem, por whatsapp fui informado que estavam com problemas no meu quarto e que nao poderia maos fazer o checkin la. Ao chegar, me levaram a um hotel bem proximo alegando que o hotel tinha um quarto maior e melhor. O hotel que me levaram era inferior a esse hotel, sem isolamento acustico dos quartos e exterior, e foi uma noite terrivel para dormir. Nao sei se fazem isso com frequencia entao eu nao recomendaria reservar esse hotel se ao chegar la vao te levar a um inferior.
Clercio
Clercio (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月24日
Paul
Paul (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年11月23日
Otima localizacao, otimo serviço
Hotel bem localizado, confortavel, só nao fique no ultimo andar (5) pq o barulho do pessoal da massagem é a noite toda! Do resto, tudo muito bom!