This hotel refused to cancel a reservation I had made in error, through hotels.com. I needed a place to stay with my kids, so I paid for the night I arrived there, thinking I had a reservation. When I figured out that the website had switched the date to a week from the actual date, I tried to cancel the reservation with the hotel and the hotels.com website. They both said that the other had the power to cancel, but nobody would actually cancel it. I’m still fighting the charge with my credit card. I don’t recommend using hotels.com or staying at this hotel, which is filthy dirty.