2/10 欠佳
2025 年 7 月 19 日
Do not stay here!
BEWARE do NOT stay here!!!! The hotel is so Dirty, windows don’t close all the way, pool was “out of service” green water, No cable tv, it was “out” whole time, WiFi worked one day. Front desk clerk was always on their cell phone, so rude. Returning to our room at 8:30 pm on our last 3rd night, Housekeeping didn’t clean our room, when we called and told front desk requesting clean towels, we were told towels were locked in a room and he didn’t have a key, it’s our fault, we must have left sign on door telling them not to come in, when we said we did not do that he accused US of being rude and hung up phone on us! We are a professional, older couple traveling for the weekend from out of state for a retirement party. The request for towels escalated into an argument and WE were asked to leave by the desk clerk! There was No manager on site and repeated requests to speak to a manager were denied. The whole experience was traumatizing! They refused to give us a receipt and charged us for the whole stay! Never in our lives has anything like this ever happened! Do not stay here!
Verilyn
Verilyn (3 晚家庭旅程)
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