4/10 一般
2025 年 11 月 8 日
The hotel wasn’t in condition to be open for business. Still renovating from hurricane damage. Every service was inconvenient. Prices should be lowered in every area if they are trying to stay open. I shouldn’t have to pay premium prices for the mess we were forced to stay with.
The staff was very nice. Nothing else was worth the stay. I don’t recommend any facet of this hotel to anyone. I don’t think I would even take my dog there. The atmosphere smelled of dust and construction odors and debris was in many areas plus most of the elevators were down. I am 81 years old, and don’t walk too well due to previous war injuries in Vietnam Nam. We were put on the third floor and had to walk through a maze haze to get to the front lobby. The employees often were not informed, and it was an absolute fiasco getting to our room. We were sent to elevators that didn’t work and had to drag our luggage through the halls and search for access on our own. The breakfast was really crappy and without standards. The complimentary coffee was cold and I had to pay for a cup of coffee in the dining area. This was the worst experience I have ever experienced in my travels. I can only think of one hotel that was worse (in NY City), was over run by roaches. No roaches in this hotel but I did see a couple rats scurrying in areas near rooms and construction on the first floor. I doubt I will ever go back to another Marriott. Corp.Mgt needs to learn the definition of “hospitality.”
Jan
Jan (1 晚行程)
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