I'm disabled so I requested a first floor non smoking room as stairs are very difficult for me and a king bed. I was given a room that was filthy and smelled horrible, there was a 2' roach in the shower, fridge was iced over with leg broken off. Sticky stuff on sheets and dirty stains on loveseat. I called front desk, the phone didn't work so I called on my cell.
The desk clerk came and agreed this room should never have been booked.
She gave me another room but it was a smoking room, she said that was all she had on the ground floor. She offered to spray the room. I accepted as I needed a room and had no vehicle at the time to leave. After a little bit the spray no longer helped and I spent the night irritated by the cigarette smell.
The next morning I went to get the "breakfast" they were supposed to have which was only waffles, cereal and coffee but on the way noticed only about a dozen cars in the whole parking lot and curtains were open on non smoking rooms that would have been available.
Their ad is totally misleading and this hotel , which used to be really nice is now absolutely awful.
Anna
Anna (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 9 日
Bugs in the room the counter in the bathroom was falling off the wall and the person at the front desk was rude i rented the room so my kids could go swimming and i was told that if they were see in or around the pool i was going to be told to leave Immediately with no refund.
Do not recommend
Christopher
Christopher (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 6 月 6 日
The breakfast was horrible and I haven’t received my deposit bqvk
Haylee
Haylee (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 23 日
CHARLES
CHARLES (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 11 日
Victor
Victor (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 11 日
Should have been informed that the pool was still winterized.
Denise
Denise (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 3 月 17 日
Worst place I ever stayed I do not recommend to anyone. The roof started leaking, sleeping on bed so uncomfortable, you could feel springs stabbing you in the back. The plaster on the ceiling fell all over our bathroom floor and in the toilet. There was rust everywhere. The lady that worked night was very rude. It was by far the worst experience I have ever had with renting a hotel room. Go anywhere but there.
Tina
Tina (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 14 日
Tim
Tim (1 晚行程)
Orbitz 真實旅客評價
6/10 不錯
2025 年 2 月 21 日
Annette
Annette (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 20 日
TV had something wrong with the display.
Joseph
Joseph (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 2 月 18 日
Never
The first room smelled like smoke and the door did not close properly. The second room had fruit flies and no hot water.
Cindy
Cindy (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 9 日
Room smelled like cigarettes but we cranked the AC and didn’t bother saying anything because we knew we wouldn’t be there much. Hot water barely there and then not there on Sunday morning.
Jesse
Jesse (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 12 日
House keeping kept knocking on my door for checkout even though It was way before checkout
Chris
Chris (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 22 日
The room we booked was given to someone else, they put us in a room with mold on the bed skirt, a pop bottle under the edge of the bed, the toilet was clogged, and there was a hairball in the tub. Would not recommend!
Corey
Corey (5 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 10 日
The room smelled like a nursing home. Fridge was totally unstable and I could hear everything coming from the room beside me. Overall it felt dirty and unsafe. I actually did not stay either night. I was only there for 1 hour and part of that time was driving to check my seminar location. I tried to find how to get refund for at least the second night unsuccessfully. Any help would be appreciated.
Michelle
Michelle (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 12 月 6 日
Dozier
Dozier (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 12 月 5 日
Give me my refund you Disgusting hotel
This hotel was completely Disgusting and has refused to issue me a refund, are first room was infested with Bed Bugs and Roaches then we were moved into another room that was not much better it was Disgusting and Filthy. So we left completely i suggest not to stop here you are better off sleeping in your car, than this nasty hotel
Mike
Mike (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 11 月 18 日
Nasty property. Rooms were dirty, moldy furniture looked like they got it out of a dump pile. Mold growing in all the crevices. Moved to a “upgraded room” and just as bad if not worse. Paid for 2 notes but checked out after first night and left. Slept in our clothes with shoes on. Don’t spend a dime here.