The best location in Cozumel. Service is perfect. Food and drinks high quality.
Vladimiro
Vladimiro (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月24日
Pedro
Pedro (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月17日
Omid
Omid (8 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月8日
marc
marc (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月4日
Charlotte
Charlotte (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月30日
Great stay!
Everyone at this hotel went above and beyond to make our experience a good one. The staff is amazing!
Steven
Steven (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月29日
joanne
joanne (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月28日
Tim
Tim (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月22日
Bad check in experience
The hotel is absolutely a dream! One of the best I’ve stayed at, it’s a shame they have such a terrible staff at the front desk when you I checked in, completely unfriendly and rude, they shouldn’t be working at this high category resorts
CARLOS
CARLOS (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
Comida
El hotel mantiene su nivel de excelencia. La única observación es que sus restaurantes bajo concesión que se publicitan como los mejores del hotel, no tienen la mejor calidad y sabor en alimentos. Ambos, el Alfredo Di Roma y el Faro, no superan el sazón y sabores del restaurante del hotel Le Cape….El hotel debería operar todos los restaurantes…
Alfonso
Alfonso (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月18日
Rodney
Rodney (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月14日
El tema de los moscos es complicado y el mobiliario ya se ve algo deteriorado, en el restaurante Alfredo el mobiliario es muy malo
marcos
marcos (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Lilia
Lilia (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Excellent resort
I was extremely impressed and satisfied with this beautiful resort. After reading several reviews I was a little nervous however, I was extremely happy with the service and condition of the facility.
We had a ground level beach access room whick I highly recommend for the convenience of going back and forth to the room. We enjoyed the patio and had no issues with wet cushions or condensation on the windows obstructing our view. The room was spacious and bathroom was in excellent condition. Complimentary coffee, water and soda in the room was nice. Breakfasts were delicious! We dined for lunch at Le Cap pool side or Caribeno and both were very good. We ate dinners in Cozumel at some recommended places. Getting a taxi was extremely easy.
Kids borrowed requests and balls for the tennis court daily and a football to play at the beach. Snorkeling off the beach was so easy and amazing! We would love to come back.
If I had to pick one thing to improve I’d say the coffee is a little weak but I’d recommend this resort to anyone.
nicole
nicole (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Impecables instalaciones y personal
Fabiola
Fabiola (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
William
William (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Staff was extremely helpful
Robert
Robert (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月5日
“Exceptional Stay with Minor Drawbacks”
This hotel truly stands out as a gem in Cozumel. The facilities are stunning, from the beautiful restaurants to the inviting bars. The staff went above and beyond, consistently attentive to every need, which added to the overall experience.
The only downside was the lack of soundproofing in the rooms, you could hear conversations from neighbouring rooms and noise from the corridor.
Despite this, it was a fantastic stay, and I would wholeheartedly recommend it. It genuinely seems to be the best hotel in Cozumel!
Miguel
Miguel (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月5日
.
Joss
Joss (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年12月3日
Excellent service by the staff.
Accommodations were great.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Come every year for a vacation on a vacation and an exclusive spa treatment.
Sally
Sally (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月24日
Le hace falta remodelación a las habitaciones antiguas, pero en general muy bien
Blanca
Blanca (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月22日
Best place in Cozumel
Great vacation spot, you won’t need to leave the hotel. Great water for snorkeling, diving and water activities.