Everyone at this hotel went above and beyond to make our experience a good one. The staff is amazing!
Steven
Steven (6 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月29日
joanne
joanne (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月28日
Tim
Tim (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月22日
Bad check in experience
The hotel is absolutely a dream! One of the best I’ve stayed at, it’s a shame they have such a terrible staff at the front desk when you I checked in, completely unfriendly and rude, they shouldn’t be working at this high category resorts
CARLOS
CARLOS (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月19日
Comida
El hotel mantiene su nivel de excelencia. La única observación es que sus restaurantes bajo concesión que se publicitan como los mejores del hotel, no tienen la mejor calidad y sabor en alimentos. Ambos, el Alfredo Di Roma y el Faro, no superan el sazón y sabores del restaurante del hotel Le Cape….El hotel debería operar todos los restaurantes…
Alfonso
Alfonso (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月18日
Rodney
Rodney (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月14日
El tema de los moscos es complicado y el mobiliario ya se ve algo deteriorado, en el restaurante Alfredo el mobiliario es muy malo
marcos
marcos (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
Lilia
Lilia (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月5日
Excellent resort
I was extremely impressed and satisfied with this beautiful resort. After reading several reviews I was a little nervous however, I was extremely happy with the service and condition of the facility.
We had a ground level beach access room whick I highly recommend for the convenience of going back and forth to the room. We enjoyed the patio and had no issues with wet cushions or condensation on the windows obstructing our view. The room was spacious and bathroom was in excellent condition. Complimentary coffee, water and soda in the room was nice. Breakfasts were delicious! We dined for lunch at Le Cap pool side or Caribeno and both were very good. We ate dinners in Cozumel at some recommended places. Getting a taxi was extremely easy.
Kids borrowed requests and balls for the tennis court daily and a football to play at the beach. Snorkeling off the beach was so easy and amazing! We would love to come back.
If I had to pick one thing to improve I’d say the coffee is a little weak but I’d recommend this resort to anyone.
nicole
nicole (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Impecables instalaciones y personal
Fabiola
Fabiola (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
William
William (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月3日
Excellent service by the staff.
Accommodations were great.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Come every year for a vacation on a vacation and an exclusive spa treatment.
Sally
Sally (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月22日
Best place in Cozumel
Great vacation spot, you won’t need to leave the hotel. Great water for snorkeling, diving and water activities.
Ibrahim
Ibrahim (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月20日
Daniel
Daniel (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Alberto
Alberto (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
JUAN
JUAN (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Cielo
Cielo (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月30日
Jodi
Jodi (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月26日
The hotel is beautiful and has a nice pool/beach area. It is safe and has 4 restaurants to choose from. The staff is very attentive and the rooms are great. The location of the hotel is off the main strip, so you would need to take a cab to town or restaurants. Not really walkable.
Jaime
Jaime (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月23日
David
David (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月22日
David
David (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月20日
Excelente
Sergio
Sergio (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月19日
Great property with complete services at competitive prices. 5 star food at restaursnts no complaints, flavorful many choices. Snorkeling on site no need to pay extra or travel.
Azahea
Azahea (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月8日
The only problem is the distance between the room and the amenities. Our room was very far away. The rest is amazing!