我可否免費取消夢想自然度假酒店及 SPA - 全包式的預訂，並獲發全額退款？

可以。夢想自然度假酒店及 SPA - 全包式在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

夢想自然度假酒店及 SPA - 全包式是否設有泳池？

是的，此住宿設有4 個室外泳池及兒童泳池。旅客由 08:00 至 21:00 可使用泳池。

夢想自然度假酒店及 SPA - 全包式是否允許寵物入住？

是的，狗隻可入住，總共只限 1 隻，每隻寵物的重量上限為 10 公斤。此住宿收取每隻寵物每晚 USD65的費用。輔助動物豁免收費。住宿設有飲食器皿。或受部份限制約束，因此請聯絡住宿以了解更多詳情。

夢想自然度假酒店及 SPA - 全包式是否設有店內泊車位？

是的，此住宿設有免費自助泊車及代客泊車服務。

夢想自然度假酒店及 SPA - 全包式的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：任何時間。提早入住收取附加費 (因應供應情況而定)。退房時間為 12:00。延遲退房收取附加費 (因應供應情況而定)。

夢想自然度假酒店及 SPA - 全包式店內與附近有什麼好玩？

歡迎暢玩划橡皮艇及飛索等店內活動。店內其他休閒康樂節目包括健身班及瑜伽班。你可享用 SPA 服務，或浸泡在 2 個熱水浴缸之一內療癒五感。夢想自然度假酒店及 SPA - 全包式亦備有4 個室外泳池、桑拿、蒸氣室、電子遊戲室及附近室外泳池使用權。

夢想自然度假酒店及 SPA - 全包式內或附近是否設有餐廳？

是的，店內有 5 間餐廳，坐擁室外用餐區、多國菜及園景。

夢想自然度假酒店及 SPA - 全包式附近區域有何特色？

夢想自然度假酒店及 SPA - 全包式位於海濱，短短 1 分鐘步程即達女人島、蓬塔坎昆和蓬塔尼祖國家公園西海岸。

莫雷洛斯港夢想自然度假酒店及 SPA - 全包式優惠

10/10 完美

2024 年 5 月 9 日

good

yaxing (5 晚浪漫旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 10 月 15 日

Cleaning was okay. You could not swim in the ocean due too way too much seaweed, but the pools were nice and laid out well.

Ray (4 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 7 日

RODRIGO (1 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 9 月 1 日

Todo perfecto, regresaré por más días !!

Antonio (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 22 日

Alegra (5 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 17 日

Arnoldo (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2025 年 8 月 7 日

Aboubacar (4 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 8 月 2 日

Matzieli (3 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 24 日

Harman (4 晚行程)

Expedia 真實旅客評價

4/10 一般

2025 年 7 月 23 日

Here’s the good: - kids club - activities around are sufficient - a few restaurants are really good if you get to try them - no cards for towels or bands, pet peeve of mine Here’s the bad: - a lot of it is “app” driven, the human element is sometimes lost - if app doesn’t work, well that’s “corporates” problem - Mexican restaurant had poor choices for kids, no real nutritional value noted - be prepared to wake up as early as possible to get a chair - it’s wild - cruise ship like. - the U18 crowd need their own bar for drinks, waiting for 8 slushie drinks with different colours isn’t fun Overall I’d say ok - but not somewhere we’d return.

Colin (4 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 23 日

Best customer service,Kindly People and Good Resort to stay

Aniceto (4 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 21 日

Sargazo afectó a la playa

Javier Alejandro (6 晚家庭旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 7 月 21 日

Horrible. Concierge was the only area of the resort that actually smelled good. Probably due to the air freshener. But the rest of it, smelled horrible. All the food served the location was not good. I figured we were in Mexico, how could they possibly mess up tacos and fajitas, well they did. They couldn't even get a basic hamburger to taste good. The water in the pool was dirty, there was a scaly film over it. They only have limited selection of beer, such as Heineken, dos x and a light beer. That is all. Every restaurant required a reservation, if you didn't have one you would have to eat at the buffet or get room service. This was the only time we have ever gone to a all inclusive resort where we actually lost weight because of the lack luster quality food served at the resort. The cookies at the Coco Cafe had no flavor. Which is surprising, how can anyone me up cookies. Not to mention the poor working conditions in that cafe The poor girls who work in the cafe have to endure the hot humid condition in the cafe. It seemed that the AC was never working at that location during our stay. The whole resort smelled like sulfur.. in other words it smelled like fart. The property has crocodile warnings around it. So if your looking to get bit. Head out to the beach and try your luck. I would not recommend this place not will I ever return

This is the type of food they were serving. Totally unacceptable

David (5 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 21 日

Hotel was nice and the staff was great. Food was on par with other all inclusives I've been to. Waterslides and lazy river were a great addtion for my 9 year old son. but I personally didn't vibe with this

dan (6 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 20 日

Marc (6 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 20 日

Very well maintained property. Very friendly and helpful staff. Great resort for families.

Henry (7 晚家庭旅程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 19 日

This hotel.dont have a good beach front.

doris (3 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 18 日

Everything was great, but just the strong smell of seaweed everyday.

Beatrice (3 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 16 日

Excellence day for families and couples. Great layout at the property with amazing food choices throughout entertainment during the day and evening was fantastic. Great entertainment staff and service staff on the property. I would definitely go back.

Jonathan (6 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 15 日

Un resort para repetir, lo mejor de todo el aire fresco natural en el lobby

IVAN RICARDO (3 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 14 日

victor (5 晚行程)

Expedia 真實旅客評價

10/10 完美

2025 年 7 月 12 日

The property is nice & clean, the staff are very friendly & accommodating. The food is what you should expect at an all inclusive resort, the hibachi, Mexican & Italian restaraunts are pretty good, better then the usual buffet but you will need a reservation.

VICTOR (6 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 11 日

Alejandro Ramírez (5 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 7 月 11 日

Super sejour

Expérience très satisfaisante. Checking rapide . Excellent petit déjeuner

TEVA (2 晚家庭旅程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 7 月 11 日

Excelente servicio , buena comida , mucha variedad y las bebidas de maravilla , licor de buena calidad!!! El Spa, increíble!!!! Lo que mejoraría sería las actividades en el área de la alberca que usarán mejor equipo y micrófonos para los jóvenes de entretenimiento…

FERMIN A (4 晚浪漫旅程)

Expedia 真實旅客評價

夢想自然度假酒店及 SPA - 全包式

Dreams Natura Resort & Spa - All Inclusive

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