the lady that was working the front desk in the morning on December 15th was absolutely wonderful. She helped us out a lot and it meant a lot to me. the food was amazing. son loved that your pool was opening and had fun himself. overall great experience and when i come back to visit in the summer definitely staying again
julie
julie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 15 日
The check in staff were courteous and helpful. They were all respectful of my daughter who has a disability
Katherine
Katherine (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 15 日
The hotel and rooms were clean and tidy. The staff were extremely nice. The adjacent restaurant attached to the building, the food was ok but the staff there was nice too. Overall everything with the Crowe Plaza, it was 100% and I will be staying there again if I’m in Louisville.
Kala
Kala (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 12 日
The beds were comfy
My favorite part was the smell of the hand soap and shampoo and body wash. They were all liquid not bar soap and the fragrance was very pleasant.
Trevor
Trevor (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 12 月 7 日
Wonderful experience at Crowne Plaza in Louisville! Parking was great. The lobby was beautiful and clean. The staff was friendly and helpful. The room was very clean and tidy. The lamp in the room was broken and needed to be replaced, not glued. I did inform the staff. I wish the restaurant was open earlier than it did. We were very hungry when we arrived and there wasn’t anything around but a McDonalds. Overall, wonderful hotel and experience. :)
Justin
Justin (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 5 日
The place was remodeled beautifully and clean.
Kyoko
Kyoko (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 12 月 3 日
Room was good.
Julius
Julius (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 12 月 2 日
Many thanks to the young lady who was extremely responsive to our breakfast requirements.
Jeff
Jeff (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 12 月 1 日
Very cold outside. I pulled into the front so my wife could roll the luggage inside and then I could find a parking spot. Shuttle driver then berated me for having my car by the front door so that my wife could exit the vehicle with our suitcase, instead of assisting her. He then instructed me to backup. Such a nice welcome on a cold Saturday afternoon when there were no others cars around.
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 28 日
room was clean but slow at getting it cleaned
Jay
Jay (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 25 日
Front desk ladies were great, and the bed was incredibly comfortable! Despite being a busy night with an event going the staff went out of their way to accommodate non event guests.
Kylie
Kylie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 24 日
Great as always
Marc
Marc (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 22 日
Miriam
Miriam (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 22 日
Yvonne
Yvonne (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 11 月 19 日
It was noisy in halllway kids slamming doors etc
BRUCE
BRUCE (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 13 日
Everything was as advertised and perfect.
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 12 日
Everything was great!!!
Carolyn
Carolyn (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 12 日
Amazing staff!
Kyle
Kyle (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 11 月 9 日
Tyler
Tyler (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 8 日
Room was clean, price was great, and super convenient to the KY Expo Center.
Summer
Summer (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 11 月 7 日
The guy at check in was first class. Very welcoming.