After an 8 hour drive I was really looking forward to a soak in the hot tub before bed. At check in I asked how late the hot tub was open and they said it was closed. It was 7pm. When I asked about hours they said it was out of order. Then I asked about changing my reservation to a hotel with a functioning hot tub. They said I would have to go through hotels.com to change my reservation and a refund was not guaranteed. After such a long drive I did not feel like searching for a new place to stay or having to deal with the hassle of a third party to get a refund. So disappointing. When I went to check out the pool it was obvious the hot tub had been out of service for a while. It’s unfortunate they did not mention that on their website. I would have definitely booked another hotel.
Brook
Brook (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月4日
Property is in need of a refresh! Old carpeting and nicked furniture throughout the property. Musty smell in rooms and halls...
Edward
Edward (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Brandon
Brandon (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月4日
Krystyn
Krystyn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
Allison
Allison (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月22日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月15日
Patangela
Patangela (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月9日
David
David (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月6日
Maintenance
The shower head needs to fixed its stuck in 1 position
Samuel
Samuel (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月5日
Secure stay
The location was perfect because our venue was right across the street! There is a shuttle that will drive you around within 3 miles and until 10pm! That was great! The hotel breakfast was great! The rooms could definitely use an update but overall this hotel was perfect for our stay! If you’re looking for a secure stay especially in Atlanta, this is it. You must have a room key to enter and leave the parking lot.
Aracelia
Aracelia (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月23日
Rosa V
Rosa V (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月22日
Tiffany
Tiffany (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月19日
Courtney
Courtney (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月10日
Erin
Erin (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月8日
Douglas
Douglas (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月6日
Tiffany
Tiffany (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月3日
Loved my stay at the embassy suites Room service was great you get complimentary drinks every night and it’s close to a lot of other places in Atlanta; quiet also clean and staff was very friendly and the breakfast was amazing definitely will book again
Carrie
Carrie (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月29日
Hotel was clean. Front desk was not very friendly. Had complimentary breakfast and 2 free drink for one alight during our stay. We were put right by the elevator and could hear people getting on and off the elevator atate hours of the night and heard a weird squeaky noise that kept us up at night. Had to pay for parking every night. It was walk able to the stadium.
Kellie
Kellie (3 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年8月28日
Booked 4 nights and only stayed one night. The room is so old, shower is broken.
Jun
Jun (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月23日
Paul
Paul (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
My room was clean.. breakfast was good and the front desk team was awesome