reception who wears glasses in the night shift is very very rude. very unprofessional as this post is the only connection to the customers on behalf of the hotel.
真實旅客
2 晚行程
Expedia 真實旅客評價
8/10 很好
2018年8月21日
Nice location, near Duomo. Staff are very nice and very polite.
Kin Wai Alex
Kin Wai Alex (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2018年5月7日
nice
Very nice
XI
Hotels.com 真實旅客評價
10/10 完美
2018年5月5日
good
Good
XI
Hotels.com 真實旅客評價
6/10 不錯
2018年4月9日
Poor service, won't stay again!
Put us in a room at the end of corridor which is really far far away to the lift.
Asking them to change and no feedback by calling twice the reception says they are busy and will come back in five mins but we never get the call.
Even worse to find out the shower head is broken the box contained shower cap is empty which just shows how bad the operation is.
Won't ever visit again and will share to all frds and family.
Iling
Hotels.com 真實旅客評價
6/10 不錯
2025年1月25日
El cuarto estaba muy incómodo
Iria
Iria (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月16日
Madja
Madja (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月15日
Glenda
Glenda (4 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月15日
Disappointed with the hotel services
We arrived at the hotel around 9:30 pm and found out that the bathtub is plugged up when we took a shower. Called the operator and they sent a handyman up to just take a look of the problem. The handyman told us that he will be back to fix the problem but he never returned. No follow up call received from the hotel operator the next morning either. When reported to them in person about the issue we had with the plugged bathtub later in the morning, they then immediately sent someone up to resolve the problem. We also got annoyed by the checkin receptionist speaking in France with his colleague while checking us in the hotel.
Enoch
Enoch (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月8日
Excelente ubicación, muy buena la atención de todo el personal
Pedro Jose
Pedro Jose (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Everything is perfect, the reception is amazing and so fiendly
Marcello
Marcello (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Hotel padrão 4 estrela, não é um hotel luxuoso,!mas atende bem as necessidades da família. O atendimento na recepção e seus auxiliares foi ótimo.
Café da manhã muito bom, com atendimento perfeito dos garçons.
Recomendo
PAULO J
PAULO J (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Rui
Rui (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
Milan
We were there for only one night, but the personnel was friendly and helpful, the room was very clean and the bed was comfortable.