Our room wasn't ready at check in but was clean when we did get in. Bed comfortable. Due to a police incident in the carpark we were unable to leave until Crime Scene Services had finished- The night wasn't boring!!
Will not stay again.
Meredith
Meredith (2 晚浪漫旅程)
Wotif 真實旅客評價
6/10 不錯
2021年12月3日
Not as pictured, very tired rooms
Ok but the rooms were very old, worn and tired, not at all like pictured. Disappointing
John
John (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2021年11月25日
The apartment smelt terrible and wasn't overly clean. The balconies in particular were very dirty and did not look like they had ever been cleaned.
Upon arrival 3 of the doors that opened to the exterior were not locked or even fully shut.
The hallway leading to the apartment had several large holes in the wall and one large hole in the roof.
Communication with me was not great. They called to confirm my check in time and then continued to call me to ask the same thing, forgetting they had already communicated with me. I was not told how/where/when to check out.
The address listed on this property was about a block away from where the apartment actually was, as I did not have a car I then needed to carry several heavy bags quite far when I arrived and again to check out.
Overall a very disappointing stay and I would never recommend this apartment to anyone.
Lauren
Lauren (2 晚商務旅程)
Wotif 真實旅客評價
4/10 一般
2021年8月29日
One of the main lights was constantly blinking and Iinformed the host that it needed to be fixed or we needed to be moved to another room as my wife was having an eye operation. We were told we had to wait until the next day but they assured us it would be fixed. I went down to the office 3 times during the day and there was never anyone there. I could have called, but really it was their responsibility to get back to me. I saw very few guest (probably due to COVID lockdown) so they really could have easily moved us to another room.
Warren
Warren (2 晚浪漫旅程)
Wotif 真實旅客評價
6/10 不錯
2021年4月19日
We had issues with our checkin. We travelled from Sydney from 4 am to be at the apartments at 2pm for the checkin time we were given - we had a function at 3.30.
1 hour from Melbourne we received a phone call to say that our room would not be available till 3.30 due to a “late checkout”.
We were eventually given another room to freshen up in ready for our function.
The real reason was a lack of staff to clean rooms.
The venue is well designed and has been a good venue. As a handyman by trade it is easy to see that things have been let go with the new owners- marks on walls, cheap K-Mart furniture, overgrown gardens, piles of sheets and towels in the car parks, tacky repairs on numerous things etc.
The owners need to know that spending money, makes money!
真實旅客
3 晚浪漫旅程
Wotif 真實旅客評價
6/10 不錯
2020年12月14日
真實旅客
1 晚行程
Wotif 真實旅客評價
8/10 很好
2020年2月13日
Property was in a good location near shops and had a good view.
Was a little noisy.
真實旅客
4 晚家庭旅程
Wotif 真實旅客評價
10/10 完美
2019年9月9日
Excellent position for our needs. Great communication. We needed to book in 1 hour before scheduled time, and it was no hassle. Communicated immediately to our request.
真實旅客
1 晚浪漫旅程
Wotif 真實旅客評價
10/10 完美
2019年8月29日
真實旅客
2 晚行程
Expedia 真實旅客評價
8/10 很好
2019年5月26日
Apartment well set out. But the one we were in was not designed for a disabled person. We were told it was, but it wasn't. It would be excellent for a non disabled person but the bathroom especially was not geared for a person who is paralysed, for example, on one side. Such is my wife. Thus she could not operate the shower and so I had to reach behind her to do so and got wet as a result. She needed a shower with a flexible hose attached to the shower head.