CLEANLINESS GOOD , HOWEVER , TEMPERATURE IN ROOM WAS TOO COLD CAUSING DISCOMFORT. LACKING PERSONAL AMENITIES ; TOOTHBRUSH TOOTHPASTE , ETC . CHECK-IN WAS FLAWLESS AND ROOM SERVICE GOOD AS WELL AS VALET .
LV
LV (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月7日
Xavier
Xavier (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月5日
Great staying near downtown at the Fairmont.
Great place to stay near downtown Dallas with mini walking distant restaurants. The service at the hotel is wonderful. They have a great bar restaurant. The best item on the menu in the bar is Little Gem salad.
Gilbert S.
Gilbert S. (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月4日
Review of Jan 2025 Stay
It’s an older hotel and it shows mainly in the elevators. No adjustments on the shower head and my room never really warmed up once the heat was activated, it was a subtle increase in temp. It’s a proper 4 star hotel.
Phillip
Phillip (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月2日
Crystal
Crystal (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月1日
Robin
Robin (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
Kyle
Kyle (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
Pacer
Pacer (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
No free WiFi
Zadie
Zadie (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月27日
Most likely will not stay here again.
There was a small cockroach climbing the wall which can happen but still leaves an impression. The beds were not all that comfortable and while the air blew cold, it seemed to have trouble cooling off the room even when it was only 40 degrees outside.
However the worst was the water pressure. It was so weak that it would even make it up to the shower head. Engineering was called and we were told that the problem was there were a lot of people taking showers at that time. You would think that an established hotel of this size could support such water use at the same time. We had the time so we waited a few hours and the water was a little better but was still very weak.
The front desk staff was extremely nice and offered to move us to a different room. However there was no guarantee that it would have been any better in a different room. We were only there for that day so we just dealt with it.
They charge $50 for valet parking with no option of self parking. However there is a parking lot across the street to the east that only cost $12.
The staff were very nice but with all the options in the Dallas area we will probably stay elsewhere next time.
Ashley
Ashley (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Jayci
Jayci (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Amazing stay
Check in was amazing. Room was clean. Overall great. Ice machine didn't work on my floor or the floor above but not a big deal. No found one!two floors up.
Carmen
Carmen (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
BEST hotel experience ever!
The service was amazing and it was a clean and spectacular stay! Thank you to Maryjane at the front desk for making our experience memorable!
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月23日
Alexandria
Alexandria (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月22日
I took my two daughter for the night to have a break from taking care of kids. The only thing I thought was pricey was what was charged for parking.