Had a wonderful experience. All staff was very friendly. Room service was amazing!
Suzanne
Suzanne (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月3日
Ellen
Ellen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
JD
JD (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月27日
Hotel did not provide shower gel for 3 days. Terrible
jose
jose (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
Cynthia F
Cynthia F (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月11日
Colleen
Colleen (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月7日
Dissatisfied
The shower was dirty and the air conditioner didn’t work at all. And front desk wouldn’t answer the phones throughout the day.
Lillian
Lillian (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月28日
Sitting in silence
The TV in the room did not work. Initially thought it was the remote control. Called front desk, maintenance came and replaced it. When he came back with the new one even he could not get the tv to work. Told us how of course his last call of the night was difficult. Then proceeded to leave and said he would let the front desk know. After 20minutes of not hearing from anyone, I called the front desk AGAIN. I was told they would send someone up, and they never did. At checkout all of this was mentioned and I got a head nod and a ‘I’m sorry about that’. For a national chain in a major downtown city, this was extremely disappointing.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月24日
Roshanda
Roshanda (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Jeremiah
Jeremiah (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月15日
We should have been informed ahead of time that the University of Kentucky football team was stayong there and.rooms would not be ready at the check-in time. We finally got a room with just enough time to prepare for the event that necessitated our we trip to Lexington. I think this is unacceptable of a major hotel chain and would force me to make reservations at other hotels the next time i need to come to Lexington.
Thomas
Thomas (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月13日
Stephanie
Stephanie (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月5日
Emmy Awards
Quick overnight for our the Emmy Awards.
Lynne M
Lynne M (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月28日
Melissa
Melissa (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月23日
Good location. Lots of food options close by. Clean, large room. Quiet. Attached parking garage. Small bathroom. Mattress a bit hard.
Laura
Laura (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月20日
We were able to ship some packages there and staff was all amazing storing them and helping us with them.
Nancy
Nancy (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月20日
Great stay!
Michelle
Michelle (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月19日
The hotel was clean and a good location, but there was constant work being done on the elevators during my stay.
Adrian
Adrian (4 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月18日
Miguel
Miguel (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年8月17日
Stinky room
We’re traveling a long distance so decided to stop at the Hilton for the night to get some sleep. We got in around midnight. Check in wasn’t the best experience. We received our keys and went up to our room and for some reason the room smelled like BO, so I called the operator and was told to return the keys. So we went back to the front desk where the receptionist seemed kind of rude. No apologies whatsoever. She did give us a new room which was better. The room was alright but nothing special. I will not be staying at a Hilton property again.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年8月10日
Room and hotel were very nice, but the AC was set to 60 and the room never cooled enough to be comfortable. Sat in the lobby where it was freezing to cool off. Toilet seat was loose in our room and needed a new shower head because there was zero water pressure and lime scale on the jets.