The hot tub was broken, the ice machine was broken, no milk at the breakfast bar, not waffle mix =. Just overall not enjoyable for us.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025年1月2日
Disappointing
Friendly and professional staff
Room smelled horrible! The dirty oven and the clogged kitchen sink were the culprits.
Bed was hard.
Furniture is worn out.
Fireplace didn’t work.
Overall disappointed. We have stayed here before but a LOT has changed.
Leslie
Leslie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月2日
Arnab
Arnab (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
dave
dave (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月28日
Lesley
Lesley (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月21日
It’s an older hotel but nice. Very clean. There was no ice machine and the ice maker in the room didn’t work. Front desk did give us a large baggie of ice. Didn’t realize we had to pay to park to stay there.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月20日
Pretty good stay. ALERT: you must pay to park in the parking lot. $10 for 24 hours! On top of your room charge. No off street options.
Room was clean, well appointed. All guests were quiet and respectful. Main floor Ice maker didn’t work, nor did our in room refrigerator ice maker.
We arrived at 10:15pm and left the next morning at 6:30am so cannot give a review of the amenities.
Slightly overpriced but overall safe and acceptable.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年12月18日
An ok place to stay
This hotel is by train tracks but was relatively quiet. The rooms are clean but a bit worn- the sink had a crack and the carpet was torn in one place,
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年12月16日
Pam
Pam (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月14日
Needs TLC
Many things were out of service. Hotel needs updating.
Lindy
Lindy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月8日
Charging for parking in Amarillo is unheard of.
I have never paid for parking in Amarillo. The checkin offered waiver of parking if signup for Marriot Loyalty program. The idea of charging for parking when there is plentiful parking in a city like Amarillo is not a good idea. The free waiver for parking delayed our checkin and getting into our room after a long day. Not a good way to treat guests in Amarillo.
Pradeep
Pradeep (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Enjoyed our stay!
We enjoyed our stay, the hotel was clean, updated and enjoyed the breakfast every morning. We have stayed at most of the hotels in Amarillo and Residence Inn will be our preferred going forward.
Bill
Bill (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月30日
Not great
The staff was friendly but the hotel was pretty run down. The fireplace that was listed as an amenity was non functioning and the pull out couch was incredibly uncomfortable. The breakfast buffet was lacking and the coffee was cold from the night before. Overall it was a place to rest our heads overnight but not one I’d want to stay in again. They are renovating so maybe it will be better after.
Morgan
Morgan (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月24日
did not think staff was very friendly i ask to have my room cleaned at a certain time while maids were still cleaning Front desk told me i could change sheets myself
WILLIE
WILLIE (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Naomi
Naomi (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月11日
Richard
Richard (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Fanessa
Fanessa (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月27日
Terrible, breakfast was terrible, fireplaces broken, pool broken, beds uncomfortable, no fresh toilet paper in rooms
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月13日
We enjoyed our stay here. The property is dog friendly with a dog park. Breakfast was great.
Thank you!
Helen
Helen (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月12日
Residence Inn Marriott
Traveling from Colorado to Austin, convenient overnight stay at Residence Inn Suite Hotel. Suite with 2 bedrooms and separate living/dining area with kitchen. The hotel needs upgrading but adequate for our needs.