Check in was very easy, the front desk was professional and friendly.
lichuan
lichuan (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025年1月4日
Gilberto
Gilberto (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月3日
J Alfredo
J Alfredo (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月8日
cathy
cathy (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月18日
Bed bugs!!!
So the trip was good the first night cuz we got there in the dark so we didn’t see the room fully. When we woke up I notice big yellowish orange spots on the bed. Some of the sheets have red stains. So took those off the bed and slept with a sheet only. The tv kept turning off randomly when I was watching it. One of the towels even had a brown spot on it. Good there there was others. The send day when we woke up we notice a small bug crawling on me. Well when I killed it there was blood from it when I looked it up I found out it was a bed bug!!! So I jumped up and took the covers off and mattress cover and come to my surprise we found 5 more! Then when I called the manager one said “that she is not saying we brought them in but the other bed would have them” as they checked they found one and took a picture and then she asked what we wanted to do!! The other lady said we had to close 3 rooms the other day cuz of this situation! We packed up in trash bags and went straight to a laundry mat to wash our cloths and hopefully not bring them home. Never had a problem with this hotel before so I thought I could trust this hotel I guess I was wrong and still haven’t heard anything back from them!
Monica
Monica (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Anna
Anna (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Michelle
Michelle (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年11月2日
Everything is nice , but when I asked for room service they never went to do it, they just said they would do it when I would step out
Esmeralda
Esmeralda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Stephanie
Stephanie (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月28日
Stay was okay. We had issues with our AC the 2nd night, but the front desk took care of it right away. The walls were a bit chipped and sheets had some stains. Even our shower was a bit stained.
Stephanie
Stephanie (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月27日
Good nights sleep
We enjoyed the satay as the TRU hotel was our first time stay. Thank you for having us.
Brian
Brian (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月27日
Good hotel. Just dont stay if planning to eat breakfast. Not the best. Very quiet. Front desk not very attnitive.
dale
dale (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月23日
Great Stay, Great Property
Great property close to everything and really clean. Staff was friendly and engaging, will stay here again.
Steven
Steven (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月21日
Could of been better
The sheets had hair and stains.
The towels in the bathroom were folded nicely but 2 of them had a stain and were wet and smelled awful.
crystal
crystal (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月12日
Buenas instalaciones, solo el posa pies de la regadera estaba roto, lo reportamos al llegar pero no enviaron a nadie
Clara Rocio
Clara Rocio (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月12日
This is my second stay and it was great. I will stay at this property again and again.
Michelle
Michelle (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月9日
Perfect
Loved the amenities abd enviroment.
Cynthia
Cynthia (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月6日
Rebecca
Rebecca (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月6日
Okay for the price
The bathroom sink had only a small stream of water that came out. The toilet clogged easily. I spilled some water on the floor accidentally and when I wiped it up, the paper towel was very dirty. I had been in hotel less than one hour. The AC was good and cold. TV size good. My wife liked it.
Roland
Roland (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月5日
Skip it spend 5 bucks more and go somewhere else.
Room had hard water and random stains in the walls, the roller curtain had tears along it's edges. Our bathroom door required a slight lift in order for the door to latch and lock. I absolutely hated the pillows that instantly went flat to about 2in in height as soon as you layed your head on them. The lobby is quirky compared to others but sadly it isn't enough to make me want to give the tru line another try
Frank
Frank (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月2日
The pool was Ice cold. Brought it to two employees attn to no avail. One of the main reasons I booked this hotel. Room had black hair on flloor and in showers .Room was extremeley dusty.. Room had an indentation in wall as if someone threw something very heavy at it. Paint was missing in this area.Floor had warped flooring. Hilton did not do good with this motel.
James
James (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月1日
cynthia
cynthia (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月1日
Room was not clean. Window was broken. There was obviously a spot for a sofa or chair and that had been taken out of the room. The walls were paper thin and the neighbor had a dog that barked frequently and the walls were so thin I could hear the dog drinking water. The same room argued a lot, which would not have been a problem, except the walls are PAPER thin. I dont think there is any insulation between the rooms. The bed was hard as a rock. Overall a poor experience.