in the middle of taking a bath, the water coming out from the faucet is dark brown with some particles in !!! It was so disgusting ! They did send the technician to check, but i had to call twice to ask for another room to finish the shower. They did not offer any alternative had I not request for it. At the end I did not take the offer to finish the shower in another room as I had to catch my flight. The customer service is not okay, all they said is sorry ! it was a really horrible experience.
ai chin
ai chin (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022年7月13日
WEI HO
WEI HO (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月1日
Rebecca
Rebecca (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月31日
Everything is good except no coffee maker in the room.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月31日
This hotel requires overall improvement.
This hotel does not provide the level of service expected from a 4-star hotel. Overall, it is too chaotic and noisy, housekeeping is lacking, there is no coffee machine, and no water is provided.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Timothy
Timothy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月29日
Josh
Josh (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月28日
gladys
gladys (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
excelente hotel, recomendo
Otima localizacao, quartos renovados e excelentes, atendimento muito bom, exceto no restaurante. Tivemos problemas varias vezes no do segundo andar, a la carte. O buffet é muito caro, nao vale a pena. Ma tem muitos cafes na regiao.
真實旅客
6 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年12月25日
Katia
Katia (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月24日
Vista inigualável !
Vista incrível , hotel antigo , não tem máquina de café nos quartos .
Katia
Katia (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月23日
Paid for a view but NO view
We came to stay from NCand wanted to see the park so paid for a park view. 2 of the 4 days you couldn’t even see outside due to frosting of the windows. This unfortunately made out room worth only as much as a non park view. They need to update to newer windows or refi d when they can’t deliver on what they are selling.
Geoffrey
Geoffrey (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月23日
Laura
Laura (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月23日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
真實旅客
7 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月18日
Convenable
Convenable très bien placé mais cela ne vaut pas un 5 étoiles