6/10 不錯
2022年7月22日
Deceptive description.
The information about the location and breakfast provided is inaccurate. We thought based on the description that we would get a cooked breakfast. We got pastry and one of cappuccino each which we would have to pay to refill. According to Gilda the information on hotels.com is wrong and we would need to purchase a cooked breakfast. The location is far from everything which is fine if we had known beforehand. Also, on arrival when I offered my card with passport I was told we can pay at the end. On the day of checkout we were told it’s paid. I was puzzled and questioned it. I got no receipt or breakdown of bill. On return home my credit card statement showed that the payment was taken the moment we arrived despite what Gilda said. The property is good but we were disappointed at how unfriendly and cold the hostess was.
Karen (2 晚行程)
Hotels.com 真實旅客評價