Best thing about ES is the free breakfast for my family of 7.
Juan
Juan (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Anabel
Anabel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Ernesto
Ernesto (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月2日
Bad Experience
Upon checking in. The staff at the hotel was unhelpful. They made us feel unwelcome throughout our stay because of our complaints. When we got to our room my wife noticed baby roaches in the bathtroom. The bathtub did not drain properly as well.We found other people's clothes left in our room. The bed sheets had mascara on them but the beds were comfortable. Also, the trash was not dumped out. When we tried using the room phones they did not work. Like the buttons to like guest services or front desk was not operational. All the front desk wanted to do is offer points to my rewards account. Not even enough to get a free night. Also, they didn't even offer to discount our total price for all the issues we had upon arriving. We will say this, the breakfast was great and the food service employees were awesome. We can't say anything wrong about the bar n restaurant staff. They were great. We did love the reception portion of our stay.
Charles
Charles (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
Great stay
Fácil check in aunque el cuarto que toco olia a cigarro y muy amables me lo cambiaron, gran servicio. Como siempre excelente desayuno, cuarto grande y amplio, con alberca climatizada
Alejandro
Alejandro (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Maria
Maria (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
david
david (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月20日
Airport arrival made easy
The rooms were clean, the beds comfortable, the bath room was clean with lits of towels. Breakfast was abundant a delicious. Check in and out was enjoyable