Staff was extremely rude. Almost denied me and my friends TASK TRAINED SERVICE DOGS and still tried to tell me the difference between a service animal and an emotional support dog as if I didn’t already know. Then still proceeded to ask what they are for which is fine I don’t mind answering questions but just the way it was said was extremely rude and unprofessional. Beds were very uncomfortable and still had to ask for a roll away bed that should have already been included to begin with.
Haley
Haley (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 2 日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 23 日
Inconvenience!
Water main break so no drinking water was available. There were also issues with the television in my room so they had to move me to a different room. Major inconvenience for sure.
Edwin
Edwin (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 4 日
Megan
Megan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
AMAZING CUSTOMER SERVICE
Duard
Duard (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 17 日
The lobby is pretty spectacular with the water frames but loud. There is renovations going on but the room was finished. Clean, comfortable, spacious, and jacuzzi tub was an unexpected bonus.
Karen
Karen (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 15 日
Cera
Cera (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 9 日
Kristen
Kristen (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 6 月 9 日
Rooms were not clean or kept up at all !!
Nanette
Nanette (1 晚家庭旅程)
Travelocity 真實旅客評價
4/10 一般
2025 年 6 月 7 日
Jennifer L
Jennifer L (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 6 日
It seems the property is undergoing renovation. Our room was very nice and extremely clean. The A/C unit was so noisy when it kicked on, it disturbed our sleep and make it a bad stay.
Carol
Carol (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 6 月 5 日
They had a hard time finding my reservation they could see my son's who I also booked. my son was traveling from another location he got in no problem. But when I went to check out they said my son never showed except he did and slept in room 312. I hope they can work it out because I had an appointment and couldn't wait around.
marguerite
marguerite (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 3 日
Good overnight, but the shower/ tub was overwhelmingly mold/mildewed. I took pictures because I had never seen a showerhead that was so badly moldy. And the caulk around the tub was black. (It was not black caulk) I decided to wipe the granite shower walls using a white washcloth and just a small wipe of a 1x1’ area came back brownish. In short, the entire shower desperately needs steam cleaned. It was a truly gross experience. I just had hip replacement surgery and have to be uber careful with infection. The showerhead was NOT safe.
Raymond
Raymond (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 3 日
My wife and I had a comfortable and satisfactory experience here. We enjoyed the bed - needing to rest as soon as we got there. We also enjoyed the Mexican restaurant within walking distance of the hotel.
Osvaldo
Osvaldo (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 2 日
Convenient on and off
Roxanne
Roxanne (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 31 日
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 31 日
Maritza
Maritza (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 29 日
Nice and easy
Gerald
Gerald (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 26 日
The stay was good but they never serviced the room. Nice place and would stay again.