Front Desk Staff "dropped the ball" as I had 2 1-night booking. I mentioned this to the night staff when I checked in that I would need the same room for 2 nights. When I looked to confirm this the next morning (as I was preparing to leave for meetings), I was told by the morning attendant that I needed to switch rooms, which I really did not have either the time or the patience for. After waiting for new keys and a new room assignment was provided (2 floors lower), i was making my way to my room to gather my belongings when the staff yelled over not to bother changing rooms. After that confusion, when I returned after a day of work, I was greeted to my keys no longer working forcing me to return to the front desk to have them reprogrammed. WOW!!!
Darren
Darren (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 24 日
Nancy
Nancy (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 22 日
We planned a parents and childrens overnight trip and needed somewhere that would accommodate 6 people. We came across here. Loved the location. There was fast food, groceries and places to visit nearby. Front desk staff was pleasant upon arrival, ehhh at check out. We needed the sofa bed (again 6 people) and there wasn't any bedding in the room. I had to walk to the lobby to request it where they have bedding bags put together. Apparently this is thier routine. I wish i would have known that before 10 pm. For a room that accommodates 6 people, there were 3 towels. We didn't know that until were were half way through showers. These things rubbed us wrong.
Welcome reception was a nice event. The bar tender also ran the snacks. Although he handled himself like a champ, it's a lot for one person. Lastly the breakfast was good. Typical breakfast but good. I would return here.
Marina
Marina (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 21 日
My stay .
There was a leak in the floor and they did nothing about it .
Ariel
Ariel (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 18 日
Jihyae
Jihyae (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 15 日
Nichole
Nichole (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 10 日
Joan
Joan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 8 日
Excellent
It started out a little long to wait for my room ready but everybody went above and beyond to make my stay perfect from the front desk to happy hour i was celebrating my 🎂
Deborah
Deborah (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 2 日
Tina
Tina (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 1 日
Philip
Philip (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 29 日
Antony
Antony (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 26 日
Luis
Luis (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Alejandro
Alejandro (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 25 日
Gabriel
Gabriel (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 23 日
I would definatly stay here again! Family friendly! Breakfast was great the rooms were so spacious! In a very convinient location. The price was great. The only take away was the rooms are a tad old. The bathroom was veeery small and needed some attention.
Samantha
Samantha (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 23 日
pool troubles
Careful of chairs around the pool, they are made with black metal that in 104 degree heat gave me a mild burn. also they took out all the big tables with chairs so if you have difficulty getting out of very low lounge chairs you may be in trouble.
Tod
Tod (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 22 日
Couples get away
The breakfast in the morning was incredible, and the pool area was great for kids and couples.
Jim
Jim (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 20 日
Excellent Stay
The hotel staff and their administration were wonderful. This is my third stay there and I will continue to stay there every time I visit the Palm Springs area. We have elderly people in our group and they have always been accommodating supporting and caring. Gema in administration is just amazing. I will continue as I said to be a loyal member just because of hotels like this.
Graciela
Graciela (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 20 日
Alejandro
Alejandro (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 18 日
Mario
Mario (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 16 日
Robin
Robin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 14 日
Great time and Loved the AC
Staff and property were amazing. AC was so wonderful in the room. Appetizers and drink time was nice. Only thing I wished was that the room has smart TV or more than basic local cable.
Anna
Anna (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 13 日
La estancia es tranquila , solo la alberca estaba sucia , y los elevadores estaban muy calientes,