Room was horrible. The ceiling needed painting, the carpet had something on it so when you stepped on it your foot was sticky if you didn’t miss it, the chair in the room was wore out, hot tub was not very hot and jets didn’t work proberly. Pool area the ceiling had paint and dry wall tape coming off.
Gordon
Gordon (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 16 日
Ugh
Continental breakfast was very limited and juice dispenser was broken, did not have enough towels in the facility, and we could close the curtains.
James
James (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 14 日
Khoi
Khoi (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 23 日
Disappointed in our stay
Our keys would not work to go in the pool area, no one was at the desk at 8:45pm to assist us in getting into the pool area. There were 2 towels left on the stand in the pool area. In our room there was only shear curtains so I woke up at 2am and it was so light in our room I thought it was time to get up. So I didn’t get much sleep from then on. The breakfast did not offer any bananas, apples or fruit of any kind. 2 of the 3 cereals displays appeared to be empty. They said the power went out the day before and that we would not have any TV. So we got so bored we just went and drove around in our car. Everything seems to be very worn and not updated. In the breakfast area there are ants by the drink station area…which I noticed when I sat down to drink my coffee and have a muffin. We will not be staying at this hotel again…the images of the hot tub are deceiving…and is what caught my eye when booking this hotel. The jets were very minimal, I questioned if they were even on…but according to the dial in the pool area the jets were indeed on. Our bedding appeared clean but very wrinkled. I don’t like to leave a bad review for any business but when multiple issues happen and I am unable to sleep, which is the whole reason we booked a hotel to begin with, I feel it is best to let others know. Now I have a long drive ahead of me today and not a good night of rest or relaxation.
Nicole
Nicole (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 12 日
Bad customer service and dirty room.
No staff at front at check-in, the room was dirty, the fridge did not work, bedding was dirty and the pool was so loud. I was down for my daughters tournament and just asked for a refund to leave as they were full. They refused to give me a refund.
Pamela
Pamela (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 12 日
Ok stay
This hotel is in need of an upgrade pretty badly. There were flies in our room and while it was a non-smoking room it smelled of stale cigarette smoke. They used air fresheners and scented cleaners. The breakfast was lacking. The pool and hot tub area was lovely however. The bed was comfortable.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 11 日
Room was dirty hk missed a bunch of hair and crumbs on the floor asked to be moved and they guy acted like I was being an inconvenience. The room he moved me to had toe nail clippings on the floor between the bed and nightstand. Let FD know about it in the morning before checking out
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Mike
Mike (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 27 日
Darlene
Darlene (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 16 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 12 日
Alley
Alley (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 11 日
Room not that clean. Beds uncomfortable. Over prices for the “Quality “
Eric
Eric (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 9 日
Hotel is dated lotsbof things broke or not working, lights toilet seat,locks
Randall
Randall (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 6 月 3 日
The bathroom in the room was terrible. The tile on the floor was cracked and the toilet was not affixed to the floor. I’d have to image that water leaking from the shower could be causing mold in the sub-floor.
Zachary
Zachary (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 31 日
This place needs work
Kay
Kay (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 31 日
Wonderful
SUSAN
SUSAN (1 晚友伴旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 24 日
Came here because of location and price. This location room are very dated, need some extensive updates.
Arlo Burk
Arlo Burk (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 18 日
Jill
Jill (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 18 日
Beds were comfortable and clean. Near Mall and many other restaurants and shopping.
I didn't like the directions (GPS) on how to get into their property.
Lorie
Lorie (1 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 13 日
Worse hotel I have ever seen in 30 years of travel
We checked in and checked out , the room was horrible had mold in the bathroom, rust in the toliet and bugs. the linen was dirty we asked for clean linen and was told we had to wait until the morning. we checked out and requested a refund immediatly and still have not received our refund. There is no elevator I requested an ADA accessible room there was none available and no one to help carry luggage from the 1st floor to the 2nd floor
Brenda
Brenda (4 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 13 日
We had 3 rooms and they all had mold problems in the bathroom. The drains were dripping and there was black and green mold in drain and around the faucets. The floors were dirty and stains. The bedroom area the walls had stains. Downstairs by ice machine was dirty and the rugs and floor were all dirty. I mentioned to the front desk that they had a mold problem and explained what we found. He wasn’t interested and never apologized or given any money off. Disgusting and over priced for graduation weekend