It wuz no remote in tha room an tha key never work not good.
Troy
Troy (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 1 日
I don't have any complaints.
Edeleika e
Edeleika e (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 29 日
Clean & affordable
Checkin was easy, Room was clean, checkout was easy as well.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 25 日
patricia
patricia (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 17 日
Did not clear the trash
yongxiu
yongxiu (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 13 日
Normally hotel deposits are $100 supruse this one is $250. We get there and there are black stains on the rug and someone wrapped a walmart bag around the smoke detector in the bedroom. The room had a faint smell of smoke but nothing to strong so i just went and bought some febreeze. Since i checked in late at night i went to let them know the next morning. I was there from Friday night until Monday morning. Now they are trying to keep my $250 deposit. The bed was rock hard and felt like i was sleeping on plywood. The pool says open from may-sept but was still closed. I had to get my key reset because they wouldnt work and some of the ket readers for the doors into the build are not working.
Amanda
Amanda (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 10 日
Sorry , not again !
Started bad and got worse, after my credit card was accepted and I signed they claimed my card was denied. After the same with a different card , accepted and signed they claim that card was denied. Apparently it was their system that had a “ glitch “ . Got to our room which was pretty standard we found the previous guest leftover food in the refrigerator. The hotel was not full yet they put us in a room where the headboard rested against the wall with the elevator shaft on the other side so all night we were treated to sounds of the elevator in motion. No blanket in the room only a top sheet and a light cover on the bed . Not the hotels fault but the child staying above us was running around the room until 2:00 am. Breakfast was fair to say the best , wanted to complain but there was no one at the desk to check out, wound up giving the key to a janitor .
Tim
Tim (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 5 日
Sonesta Hotels are a great choice!
Chose this property because we enjoyed our stay at a Sonesta in the past. I love staying at the Sonesta hotels; it’s quiet, clean and offers a delicious guest(s) breakfast.
Kim
Kim (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 29 日
Kevin
Kevin (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 4 月 27 日
Do yourself a favor and sleep in the car
Walked into room smell of cigarettes hits hard. Called front desk lady says your the 3rd one to complain about this? Why? It's non smoking. Lots of hair on bathroom floor walls and tiolet. Stains on carpets couch and walls. Walked right back out 10 minutes later and checked right out. Lady at front said I had to call hotels.com to complain because I guess it's their fault the room is dirty. Hotel lobby is deceiving looked nice. Read reviews before going I seen it's got a high rating that's why I booked it but I was wrong
Steven
Steven (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 27 日
Mickey
Mickey (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 10 日
Bathrooms was terrible
Chante
Chante (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 8 日
Bad customer service and conditions
Common areas were dirty.
They were out of coffee
Breakfast was mediocre
No room service
Bed was worn out, lumpy and saged in the middle.
Place needs remodeling bad!
Lip service with no results
Chris
Chris (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 2 月 23 日
The staff was very helpful and friendly, quick and eager to assist. BUT the rooms are out dated, extremely used and worn furniture, the toilets were not in full function, the Beds were hard as rocks with thin dry sheets and 1 thin blanket and the tub/shower was FILTHY! Sofa FILTHY! Elevator FILTHY and the screens were busted out the widows!
Melissa
Melissa (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 16 日
They stay was good, the rooms were clean. We had to switch rooms because the heat wasn't coming on in the first room . We didn't have any wash towels and they weren't any available. There was dog poop all around the property that wasn't picked up, smelled bad.
Stacy
Stacy (1 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 2 月 15 日
Only come if you are desperate
The check in part was not bad except our keys didn’t work to get into our building so we had to go back to front desk. And then 2 of the doors for our building did not work AFTER we went back. Took an extra 30 minutes to get into our room. The room was NOT like the picture. Everything was gross and run down looking. It didn’t seem like anyone did any deep cleaning in the whole suite. And i have a cleaning business so i know how to deep clean. The couch was dirty, it smelled musty in there. There was no wash clothes. There was no trash in the bathroom. The hallways smelled like tuna. And the hallway floors desperately needed to be vacuumed. It kinda sucked because my boyfriend and I wanted a night away and we just wanted to go home from the second we got there. Before 11am checkout I had maintenance knocking on the door to see if I was gone. Which I understand you wanna get it ready for the next guest but AT LEAST wait till after the check out time. Walls were thin and could hear neighbor’s conversation.
Lexi
Lexi (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 13 日
Todo muy limpio, habitación muy acogedora y en general un lugar muy completo
Anthony
Anthony (9 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 12 日
Jessica
Jessica (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 11 日
Armando
Armando (6 晚行程)
Orbitz 真實旅客評價
10/10 完美
2025 年 1 月 6 日
Definitely would stay again
Booked a night away for New Year's Eve. Checking in was a breeze. The counter person checking us in was very nice and friendly. Our room was very clean. Its probably top of the list of places we stayed at that we liked. The hotel was quiet during our stay. We definitely would stay here again and recommend.
James
James (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 1 月 4 日
Rebecca
Rebecca (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 4 日
I liked that the rooms were clean and the customer service was good. The only issue was the elevator smelled strongly of urine. I did tell the front desk person promptly and she said she would look into it. Overall good hotel stay.
Ashley
Ashley (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 3 日
Estuvimos de vacaciones por primera vez en allentown pa, el lugar nos encantó el dormitorio súper cómodo tenía sala cocina y dos habitaciones lo único que no nos gustó que la entrada y pasillos no estaban limpios y el olor un poco desagradable