Outrageous-parking prices. Not enough lighting in bedroom.
Wonderful beds with plenty of pillows. Great room but I felt there were excessive charges for everything. Unable to self park. $75 for “incidentals.” Breakfast additional.
Diane
Diane (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
Nice hotel with overpriced parking.
Hotel and location was great. Parking was ridiculously expensive.
Roy C
Roy C (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Daris
Daris (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Wonderful
Overall my family’s stay was wonderful. Check in was quick and easy even though it was extremely busy due to a football game earlier in the day. When we arrived I could not get valet parking because they over sold for the UT Austin game therefore I had to park in the Moody Bank parking garage and walk over to the hotel. The plus side of that was the cost was cheaper. The location of the hotel was very convenient to where we needed to be so we did not drive too much we walked around the city and took in the beautiful views and enjoyed the crisp breeze.
Our room included a living room area and kitchenette separate from the bedroom. The bathroom was spacious with a shower/tub combo. I would only suggest a longer shower curtain liner because the floor will get wet no matter how many times you tuck the liner in the tub. Access to the elevator was easy and quick. We did not need housekeeping to replenish our room however they were available/visible if needed.
I would highly recommend this hotel, however I would call to ask questions if you are needing clarification on anything.
LaShonda
LaShonda (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Very nice hotel and close to the capital building in downtown Austin. Easy walk to the Texas Book Festival. The only negative thing is there is no onsite parking available. You'll either have to use the hotel valet or self park in a nearby parking garage.
Alberto
Alberto (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Melissa
Melissa (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月12日
Nice hotel
Great hotel. Woke smelling some type of odor. But very clean and great people.
Bruce
Bruce (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月9日
We never checked into this hotel and you have charged our AE and are not giving us back the money for credit. I will never use Hilton or hotels.com or Expedia again. Too bad. My husband and I are retiring and planning on traveling a lot
Deborah
Deborah (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Home away from home
From the moment we arrived to the moment we left, we had a fabulous stay at the Double Tree. We even extended our stay by one extra day. Haven’t stayed at a Double Tree in years, and was pleasantly surprised. Will be making them my choice of hotels in the future.
Deandra
Deandra (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月30日
Parker
Parker (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月15日
Minas S
Minas S (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
Gian provided excellent service at check in and we were able to enjoy a great night after our wedding.
Charles
Charles (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月14日
Alyssa
Alyssa (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月7日
Convenient location in Austin!
Very convenient location. Room was huge with all the amenities that we needed. Nice couch and 2 TVs. Bed was comfortable & the shower felt great.
Easy to walk to 6th street area or all the way to the river.
Our only complaint was some weird stains on the carpet and deteriorating toilet seat that could have been repaired.
Amy
Amy (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月5日
Michael
Michael (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月4日
Couldn't believe this was a Hilton property
Stayed at what they called the "Presidential Suite". The comforters had dirt stains on them, the hallway apparently had some major leak wherein they had blowers running to dry the mold riddled carpet. Absolutely ridiculous. This is a Hilton!???
CARLOS
CARLOS (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
location
Flavio
Flavio (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月30日
The building itself was clean and well maintained, within walking distance of the capitol and UT.
The fitness facility is small but was clean and functional. Before you get on the Peloton be sure it's live - despite being connected to the WiFi network it wasn't activated.
Every day, I received a text message from the front desk asking if I were enjoying my stay and if there were anything else they could do for me. Every. Day.
Parking is NON-EXISTENT unless you pay the ridiculous fee of $57/day for their onsite valet. They work almost only with an app and begin hounding you for full payment immediately after they've taken your car, regardless of how far away your checkout date is. When you want your car, you can only request it immediately, you can't put in a request at 8 am that says you'd like your car at 9:30. AND they text you asking for tips.
The daily valet rate is consistent with other hotels in the area but it's excessive.