Broken toilet seat, leaking toilet water supply line, the tub had dried paint on it. The shampoo and conditioner bottle fell off the wall. The door to the room had to be slammed so that it would close.
Victor
Victor (6 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 25 日
Blanca
Blanca (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
John
John (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 22 日
Shannon
Shannon (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 18 日
We stayed in 6th floor in beach wing. Room was fine but the whole floor had a funky musty smell to it especially the hallway.
Enjoyed the beach and pools, but pools are in need of a bit of an upgrade.
Location was great
Ranae
Ranae (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 17 日
Details are important.
The stay was good. Room view was excellent until you look down to the lower floor roof top from our room 814 and see all collected trash and debris. Not acceptable for this type of hotel. The employees were super nice, but one pool employee that had an attitude. The food at Rustico was excellent. The lobby furniture looks rundown. Missing some amenities in room like magnifying mirror in bathroom and a new hair dryer. This hotel is and Icon hotel for the island and Hilton. But overall our stay was great.