Most Staff members were good.
But one of the Front Desk Staff was Arrogant and should not be working there.
To the point that I cancelled the booking I had for the subsequent week.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 27 日
Linda
Linda (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 27 日
Michelle
Michelle (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 26 日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 26 日
Kellee
Kellee (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 25 日
rick
rick (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 22 日
Never again
Checked in for one night, hotel lobby were nice and clean. We were out and about all day cause my son had baseball tournaments. Got back to the hotel about 9ish and was getting the kids ready for bed cause we had to be up early for a game. Moved the comforter and there were blood stains on the bed sheets. Immediately called front desk asking for all sheets and pillow cases to be removed. They did offer to move us rooms but at this time it was 10ish and our stuff were already all over the place so I declined to move room and just wanted my sheet changed so my son can get a good night rest for the game. Front desk called and stated that they only had one cleaning lady and is short staff so to have my sheet changed is gonna be about an hour or so. At this point I was irritated so I told the lady bring me the sheets I will change the beds myself, cleaning lady brought the sheets and my husband and I did her job for her. So I question the staff if the sheets and room were actually being cleaned and changed out daily cause this is REALLY UNEXPECTABLE and unsanitary. So I paid for ONE night ONLY over $200 to get this kind of service from the Hilton hotel. So very disappointing and going to rethink my future stays at Hilton hotels.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 19 日
Joshua
Joshua (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 17 日
Bryan
Bryan (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 15 日
Anel
Anel (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 11 日
Jamie
Jamie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 10 日
Amazing Hilton Concord
My stay at Hilton Concord was wonderful. Everything was excellent. The only thing I would change is to add a microwave oven in the room.
Wayne
Wayne (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 9 日
Delilah
Delilah (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 3 日
Warren
Warren (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 28 日
We always enjoy staying here. Even though there are choices where we would receive deeper discounts we choose to stay here. Not only because it's close to tons of restaurants and places to shop but because you can tell the employees care about the experience of it's clients.
Rise'
Rise' (6 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 27 日
Maraya
Maraya (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 23 日
Nancy
Nancy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 22 日
no SErvice-but nice hotel
property did not have daily room service. we were asked to go to front desk if we needed towels...we stayed for 3 nights.
Nancy
Nancy (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 22 日
randy
randy (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 20 日
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 19 日
Thanks Shawny !
The gal at the front desk named Shawny made the stay great, from accommodating my request, to being well mannered and having a great attitude