This hotel should be shut down in the health department needs to inspect it. There’s roaches, spiders and bedbugs, and they are not changing the sheets and my son got bit. We change rooms twice. I will never stay at any of the properties and I would never recommend it to anyone
Shaquita
5 晚家庭旅程
2/10
I took pics & a video of everything wrong with our room and my sis n law’s room. Bathtub is dingy & there is mold. Furniture is damaged, dirty spots on the floor like it hasn’t been mopped, mattress is old, light bulbs missing in 3 lamps, coffee maker in room missing parts so couldn’t make coffee, in sis in law’s room the fire alarm broken. The man that checked us in not hospitable at all. We will never return to this hotel. I have a video but I am unable to send.
真實旅客
2 晚家庭旅程
2/10
Annalyn
1 晚行程
4/10
checked in room wasn’t clean dirty
Gemaine
4 晚行程
2/10
When we arrived were were given room 247. Upon entering the floor just inside was covered in water and wet towel was stuffed under the ac unit. Two of the lamps didnt work and when checking the bathroom it was not clean and there was blood in the sink. We returned to the front desk explained and showed them pictures. I fully understand it was not the front desk clerks fault and was very respectful when informing her and asking for a different room. We were then given keys to room 221. After walking to the opposite end of the hotel we discovered that neither key worked. Back to the front desk and again not her fault and the front desk clerk was apologizing and gave us room 226. When we got the to room it was very worn, with towel racks broken and missing, smoke detector was missing, knob on shower was cracked, and the latch for the swing bolt on the door was missing screws and was barley attached to the door. We had been at this almost an hour and were dead tired from traveling so we decided just to accept what we were dealt and went to sleep. We got up at 6am and departed as quickly as we could no shower just wanted as far away as we could get. The entire hotel is in bad despair on the outside with many of the steps leading to second floors cracked and pieces of concrete missing. This was definitely the worst hotel experience my family has ever had.
Kevin
1 晚家庭旅程
4/10
Cruz
1 晚行程
2/10
The room was very nasty the toilet didn’t work and the room we where moved to the next day, the tub was clogged… it was over all a very nasty and unpleasant experience
Denika
2 晚商務旅程
2/10
Yalonda
1 晚行程
2/10
Terrible experience. Booked on hotels.com and when I arrived, they didn’t have a room available. Took me over 3 hours to get my refund and I don’t even know if my refund was actually approved
Michael
1 晚商務旅程
4/10
In all honesty you get what you pay for. The rooms weren’t bad but very outdated. Some of the lamps did not work, they were broken. The main light in the room did not work also. We used the light from the bathroom.
真實旅客
1 晚家庭旅程
2/10
Jason
1 晚行程
10/10
Zachary
1 晚行程
6/10
Julio
2 晚家庭旅程
2/10
Dirty rooms management told me I didn't pay per fee even after I showed payment to them. First room they gave me looked like someone was staying in it and had no bedding, and only room they said they had the key card lock didn't work and we were told we have to come get someone from the office to let us in the room every time and had no remote for the TV and every remote they gave would not work this place was terrible never stay there!
shea
2 晚行程
10/10
Akeem
3 晚行程
4/10
Computers wasn't working so it took two hous to get checked in. The ice machines wasn't working. The waffle machine timer wasn't working and the bed was hard af. The lamps didn't have lightbulbs.